NDIS Rostering
Cost preview on every shift, shift swaps, and worker suggestions checked against availability, leave and screening.
Learn moreNDIS software. Built in Australia.No worker
Run your provider, not the paperwork.
NDIS software for rostering, SCHADS pay, billing and compliance, all reading from the same roster. Built and run inside a registered NDIS provider in Queensland.
Pilot testing is underway. We are onboarding a limited number of pilot providers from an exclusive waitlist.
Rostering Desk
LiveHandoverLeaveChannel
Open shifts3
Invites out2
Filled today5
Away today1
Needs a decision
AWArlo Winters · FriCommunity access, 9:00am to 3:00pm, no workernow
42 Wattlebird Way · SatSleepover, 1 of 2 workers confirmed12m
JAJuno Ashby · MonCover needed, Maeve Calloway on leave40m
TBTheo BranniganFirst aid certificate expires in 14 days1h
LWLena Ward · Leave requestAnnual leave, the week after next2h
JATime change · Juno AshbyLodged by Theo Brannigan, finished 30 min late3h
Handover at 3:00pm · 6 open items
Friday, 9:00am to 3:00pm
Arlo Winters · Community access · Fairhaven
Suggested workers
LWLena WardSupported Arlo 4 times · 12 min awayInvite
TBTheo BranniganAvailable · 25 min awayInvite
MCMaeve CallowayOn leave FridayAway
Hi Lena, Parkways: shift available for Arlo Winters on Fri, 9:00am to 3:00pm (6.0h). Reply YES to accept or NO to decline.
YES
04_104_0125_6_1
Weekday daytime · 6.0hNDIS + SCHADS costed
Weekday daytime · 6.0hNDIS + SCHADS costed
Built inside a registered NDIS providerNDIS Practice Standards aligned
Proudly Australian Built & SupportedProudly Australian Built & SupportedProudly Australian Built & SupportedProudly Australian Built & SupportedProudly Australian Built & SupportedProudly Australian Built & SupportedProudly Australian Built & SupportedProudly Australian Built & Supported
0
Compliance Registers
0
NDIS Price Guide Items
0
Training Modules
0
Apps, One Login
What it does
Six jobs, one record.
From a worker's first day to the invoice for their shift, each step reads from the one before it.
NDIS Billing
Invoices built from the roster and priced against the NDIS price guide, with a PRODA bulk-upload file for claims.
Learn moreSCHADS Payroll
Pay lines worked out from SCHADS pay bands, penalty rates, overtime and allowances. You approve every pay run.
Learn more31 Compliance Registers
Worker screenings, medication, incidents and policies, with alerts before anything expires.
Learn moreClinical Records
eMAR, progress notes and health forms, each tied to the shift it was written on.
Learn moreIncident Reporting
Stepped reports that save between steps, from the first report to notification, review and close.
Learn moreSIL Houses
Each house runs a shared card with receipts attached and the month's budget left, live on the house page.
Learn morePlatform Hub
The shifts, notes and invoices behind each participant, on one screen.
Learn moreHow it works
Roster it once. Everything else follows.
One shift on the roster drives the worker's day, the compliance trail and the claim, without re-entering anything.
1
Roster the week
Drag workers onto shifts. Parkway suggests who fits by skills, availability and who has supported the person before. Unfilled shifts stay red until they're covered.
2
Deliver the shift
Workers clock in on their phone, see the care plan for the person they're supporting, and write the progress note before they leave. AI can tidy the wording; the worker signs it off.
3
Bill from the roster
Every rostered shift is priced against the NDIS price guide, batched into invoices and claims, and matched to the payment when it lands.
What it can do
The system, in motion
Six things Parkway does on its own, each living in the app built for the person who needs it.
CoreEvery shift, who is on it, and what is still unfilled. The projected award cost, the margin and the penalty-rate shifts are all there while you build the week, not after the claim.
Compliance
Audit day feels like any other day.
Registers fill from the work you already do. Certificates go to the right register when they're uploaded, and reminders go out before anything lapses.
Participant and worker registers, always current
Expiry reminders before documents lapse
Incident, complaint and restrictive practice trails in one place
Compliance documents89%
Service AgreementCurrent
Support PlanCurrent
Risk ManagementCurrent
Induction ChecklistMissing
Week financials · 42 Wattlebird Way
Total NDIS charge$14,720.42
Total SCHADS pay$12,105.88
Weekly margin$2,614.54 · 18%
Sat / Sun rate windows150% · 200%
Billing
See the margin before the shift happens.
Every shift carries its NDIS line item, price-guide rate and SCHADS cost from the moment it's rostered. If a week doesn't add up, you know on Monday, not at claim time.
Ratio and penalty windows priced automatically
Under-billing surfaced before claims go out
Delivered vs billed reconciled line by line
Workers
A team that knows exactly where to be.
Workers get their day on their phone: shifts, directions, the care plan for the person they're supporting, and a progress note that starts from the shift's own record when they clock out.
Clock in and out with a location check
Care plans scoped to the people they support today
Progress notes drafted by AI, approved by the worker
Today · Lena WardClocked in
Arlo Winters · Community access09:00–13:00 · 24 Riverbend Drive, Fairhaven
42 Wattlebird Way · SIL14:00–22:00 · Daniel · Jonah · Rory
Note drafted, ready to approve
NDIS Audit Pack
213 policies, forms and HR documents with your details already in.
Written and used by a registered NDIS provider. Every definition is sourced to the Act, and your name, ABN, NDIS number and key people are in every document before you download it.
Pilot
Pilot testing is underway
We are onboarding a limited number of pilot providers from an exclusive waitlist.
Parkway pilot
The complete Parkway platform for NDIS providers. Pilot providers get the whole platform, with onboarding and data migration handled with them.
Limited pilot cohortExclusive waitlistBuilt in Queensland
Join the pilot waitlist Training Hub is live: 124 modules in-platform.
Real feedback
From the team that runs on it every day.
Parcare Lifestyle, an NDIS provider in Logan, was the first team on Parkways. This is what its support workers and office said, in team chat and in-app feedback.
“The bigger picture is already there, and now the little things are being discovered, refined and made better because people are actually using it. […] Parkway isn’t failing its first test, it’s learning from it, and that’s exactly how great things are built.”
Office team, Parcare Lifestyle
Team chat, launch month, August 2026
“I really love the idea of the button to record what I was doing up quickly at each time slot so I can go back to sleep and accurately finish the notes in the morning.”
Support worker, Parcare Lifestyle
In-app feedback on sleepover shifts, September 2026
“The amount of work you’ve clearly put into Parkway […] definitely hasn’t gone unnoticed. Thank you for all you do and being with us when we report issues to you! I think the new app is amazing”
Office team, Parcare Lifestyle
Team chat, August 2026
“It replaced four systems. Rosters, claims, compliance and notes finally live in one place, and I stopped losing my weekends to admin.”
Director, Parcare Lifestyle
NDIS provider, Qld, and founder of Parkways
FAQ
Fair questions, straight answers.
Can I start using Parkway today?
Not yet. Pilot testing is underway with a limited number of pilot providers, onboarded from an exclusive waitlist. Join the waitlist and we will be in touch as places open.
How long does setup take?
We migrate your participants, workers and documents with you, and nothing goes live until you've checked it.
Does it handle SCHADS and NDIS price limits?
Yes. Every shift is costed against SCHADS pay bands and the NDIS price guide as you roster it, so you see the margin before the shift happens, not after the claim bounces.
Can workers use it on their phones?
Yes. Workers clock in and out, see their shifts, read care plans for the people they support that day, and write progress notes from the app.
What happens to our existing data?
We bring it across: participants, workers, documents, compliance records. You review everything before switching over, and your data stays exportable at all times.
Is participant data secure?
Participant records are stored in Sydney, encrypted in transit (TLS) and at rest (AES-256). Access is role-based, so workers only see the people they're rostered to support. Some supporting services process data overseas; each one is listed on our sub-processors page. You can export your data any time.
Is worker training included?
Yes. Training Hub is live: 124 modules in-platform. Certificates and the training register update automatically.
See it on your own roster.
Parcare Lifestyle runs its rosters, pay and claims on Parkway every day. Pilot testing is underway with a limited number of pilot providers.
Limited pilot places • Exclusive waitlist • Built in Queensland