Our story

Built by NDIS providers,
for NDIS providers

Parkway was born from the frontline of disability support. We know the pain of fragmented systems because we lived it every day.

Our mission

To give every NDIS provider the technology to deliver exceptional care without drowning in admin. We believe the best support workers should spend their time with participants, not wrestling with spreadsheets and compliance paperwork.

From the ground up in Queensland

Parkway started inside a disability support provider in South East Queensland, built while delivering Supported Independent Living, community access, and daily living supports to NDIS participants.

Running the business meant juggling five different platforms for rostering, compliance, billing, notes, and participant management. None of them talked to each other. None of them understood the NDIS.

So we built what we needed. What started as internal tools to automate our own operations grew into a full platform that any NDIS provider can use. Every feature in Parkway exists because we needed it ourselves first.

Today, Parkway is the platform we wish existed when we started. Modern, integrated, compliant by default, and built by people who actually understand what it takes to run an NDIS organisation.

2024

Founded in QLD

100%

Australian owned & hosted

0

Compliance incidents

What we stand for

The principles that guide every decision we make.

Participant Safety

Every feature we build starts with one question: does this make participants safer? From incident reporting to medication management, safety is embedded in everything we do.

Compliance Excellence

We don't treat compliance as a checkbox. Our platform makes audit readiness the default state, not a last-minute scramble. All 13 NDIS registers, always up to date.

Innovation

AI-powered completion notes, predictive funding alerts, and smart rostering are not gimmicks. They save real hours for real support workers every single day.

Transparency

Simple pricing, no lock-in contracts, and your data is always yours. We believe trust is earned through openness, not locked behind enterprise sales calls.

Our team

People who understand disability support because they have done it.

Founder & Director

NDIS provider turned software builder. Built Parkway from the frontline of disability support, solving real problems that no existing platform could handle.

Operations

Experienced NDIS operations leaders who have managed SIL houses, community access programs, and complex participant needs across multiple regions.

Technology

Full-stack engineers who specialise in healthcare and compliance software. Building secure, scalable systems that care workers actually want to use.

Support

People who have worked in disability services themselves. They understand your workflows because they have lived them.

500+

Participants supported

200+

Support workers managed

10,000+

Shifts rostered monthly

QLD

Founded in Queensland

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