Start free, upgrade when you're ready. No lock-in contracts, no hidden fees. Only pay for active workers.
14-day free trial
Try Parkway free for 14 days with full access to all features.
Everything you need to run a growing NDIS organisation.
Advanced features for larger providers with complex needs.
See exactly what you get with each tier.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Participants | 10 | Unlimited | Unlimited |
| Workers | 5 | Unlimited | Unlimited |
| Participant profiles & goals | |||
| Basic rostering | |||
| Smart rostering & conflict detection | |||
| SCHADS Award compliance | |||
| Incident reporting | |||
| All 13 NDIS compliance registers | |||
| NDIS claiming & invoicing | |||
| Xero / MYOB integration | |||
| AI completion notes | |||
| Worker mobile app | |||
| SIL property management | |||
| Family portal | |||
| AI participant pulse | |||
| Funding burn rate & revenue engine | |||
| Custom report builder | |||
| SSO & advanced security | |||
| API access | |||
| Dedicated account manager |
Everything you need to know about Parkway pricing and billing.
Parkway automatically generates NDIS claims from completed timesheets using the official NDIS Price Guide rates. Claims can be submitted directly through the Services Australia API or exported for your plan manager. All line items are validated against participant funding before submission.
Yes. We offer free data migration from VisualCare, ShiftCare, SupportAbility, and other major platforms. Our team will work with you to map and import your participant records, worker profiles, service agreements, and historical data.
No lock-in contracts. All plans are month-to-month and you can cancel anytime. Annual billing is available at a 20% discount but is entirely optional. Your data remains accessible for export even after cancellation.
Pricing is per active worker per month. A worker is counted as active if they have at least one shift rostered in the billing period. Participants, administrators, and family portal users are not counted towards your user limit.
All plans include email support with response within 24 hours. Professional plans include priority support with response within 4 hours during business hours. Enterprise plans include a dedicated account manager and phone support.
All data is hosted on Australian servers with SOC 2 compliant infrastructure. We use end-to-end encryption, role-based access controls, and regular security audits. Your participant data never leaves Australia.
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