Every feature you need. Nothing you don't.
50+ purpose-built features designed specifically for NDIS providers. From onboarding to invoicing. Everything connected, everything tracked.
Complete feature set
Every tool you need to run your NDIS organisation efficiently.
Linked Audit Trail
Every action, note, shift and invoice is automatically linked. Full traceability across your entire operation.
31 Compliance Registers
Live compliance tracking across all 31 NDIS registers with automated alerts and audit-ready reports.
SCHADS Payroll
Award-compliant payroll with automatic penalty rates, overtime, allowances and payslips.
Auto Invoicing
Generate invoices automatically from approved timesheets with PRODA-ready NDIS line items.
eMAR + Clinical
Workers app eMAR with a live 24-hour med tally and shift sign-off. Progress notes, health forms and clinical handover.
AI Rostering
Smart scheduling that suggests optimal shift allocations based on worker skills, availability and cost.
Core
The operator app. Command centre with activity stream, KPI dashboard, entity relationship map and financial snapshot.
Workers
The Workers app. Staff clock in and out, manage availability, accept shifts, and submit timesheets.
7-Step Onboarding
Complete NDIS worker onboarding with induction, document collection, and compliance checks.
Training Hub
Live in-platform: 124 modules in Training Hub. Certificates and the training register update automatically.
DocConnect on Connect
Connect includes DocConnect, family portal messaging, SC intake links, and tokenized share.
Coordinator
The SC-side app. Support coordinators view participant progress and submit referrals.
Feedback Forms
Customisable feedback and incident forms with automated routing and escalation.
NDIS Claims
Submit and track NDIS claims with integrated myplace portal data and status updates.
Budget Tracking
Real-time participant budget monitoring with alerts for approaching limits.
AI Assistant
AI-powered help for rostering, compliance queries, and participant plan recommendations.
Four apps
Core · Coordinator · Connect · Workers. One platform, a purpose-built surface for each.
Events
Events hub in Core plus a public RSVP list. Registrations, staff signups, and event roster.
Respite
Respite stays and occupancy, with STA onboarding forms. Bookings check occupancy and NDIS night limits.
Airwallex
Airwallex cards, transactions, and staged transfers: request, approve, then execute.
SIL and ILO
Property management for SIL and ILO houses, tenancy, and onboarding forms in the forms hub.
Healthcare network
Allied health and clinical provider directory. Invite a contact to Coordinator or Connect, or add a listing.
Referrals
Referral intake and SC intake links. A submitted link creates the participant and a follow-up task.
Recruiting
Recruiting pipeline: onboarding progress, referral matching, and staffing gaps.
Tasks
Tasks hub for open work, escalations, and starting a workflow.
Workflows
Workflows hub: reusable templates, a template library, and live runs.
Worker broadcasts
SMS broadcasts to workers, with preview, confirmation, and send history.
Notes
Notes hub: review queue, flags, and monitor actions on shift notes.
Feature breakdown by area
Every capability area, laid out in full.
Rostering
- Calendar week/month/day views
- Shift swaps
- AI scheduling
- Cost preview
- Recurring shifts
- Unavailability tracking
- Conflict detection
- Bulk actions
Payroll
- SCHADS compliance
- Penalty rates
- Overtime calculation
- Allowances
- Timesheet import
- Pay runs
- Payslips
Invoicing
- Auto-generate from timesheets
- PRODA upload
- NDIS line items
- Bulk processing
- Kanban view
- Payment tracking
- Debtor reporting
- NDIS pricing
- Xero ledger mirror
- Airwallex transfers
Compliance
- 31 live registers
- Worker screenings
- Medication logs
- Incident reports
- Policies management
- Audit trail
- Expiry alerts
- Training Hub (124 modules)
Clinical
- eMAR records
- 24-hour med tally
- Shift eMAR sign-off
- Progress notes
- Health forms
- NDIS goals tracking
- Plan tracking
- Medication administration
- Clinical handover
Platform Hub
- Activity stream
- Entity relationship map
- Compliance health widget
- Financial snapshot
- KPI dashboard
- Quick actions FAB
- Core · Coordinator · Connect · Workers
Operations
- Events hub and public RSVP
- Respite stays and STA onboarding
- Airwallex cards and transfers
- SIL and ILO properties
- Forms hub
- Healthcare network
- Referrals and SC intake links
- Recruiting pipeline
- Tasks and workflows
- Worker SMS broadcasts
- Notes hub
Side by side with the field
Real feature parity against the major NDIS rostering tools.
| Feature | Parkway | ShiftCare | CareMaster | Loonoa |
|---|---|---|---|---|
| Rostering (Calendar Views) | ||||
| AI Smart Scheduling | ||||
| SCHADS Payroll | ||||
| Auto Invoicing | ||||
| PRODA Integration | ||||
| eMAR + Clinical | ||||
| 31 Compliance Registers | ||||
| Linked Audit Trail | ||||
| Workers | ||||
| 7-Step Onboarding | ||||
| Training Hub (124 modules) | ||||
| DocConnect on Connect | ||||
| Coordinator | ||||
| NDIS Claims | ||||
| Budget Tracking | ||||
| AI Assistant | ||||
| Core · Coordinator · Connect · Workers | ||||
| Events hub | ||||
| Respite | ||||
| SIL and ILO properties | ||||
| Airwallex | ||||
| Referrals and SC intake links | ||||
| Workflows hub | ||||
| API Access | ||||
| Australian Hosting | ||||
| Total features | 50+ | ~20 | ~25 | ~15 |
From onboarding to invoice
The complete NDIS provider journey, all in one platform.
Onboarding
7-step wizard with NDIS induction
Rostering
AI-assisted shift scheduling
Workers
Clock in/out, tasks, medications
Compliance
31 live registers
Clinical
eMAR, progress notes, health forms
Payroll
SCHADS-compliant calculation
Invoicing
Auto-generate from timesheets
Finance
Claims, budgets, quotes
Four apps
Core · Coordinator · Connect · Workers
Audit Trail
Every action linked and tracked
Supabase Real-Time
Live data sync across all users. See changes instantly.
Row Level Security
Enterprise-grade data isolation. Each org sees only their data.
Australian Hosting
Data stays in Australia. NDIS compliance guaranteed.
Four apps
Core · Coordinator · Connect · Workers. Clock in and out from Workers.
Common questions
Yes. Parkway is built specifically for NDIS providers in Australia. We maintain 31 live compliance registers, SCHADS payroll, and audit-ready reporting, all aligned with NDIS Practice Standards.
Not yet. Pilot testing is underway with a limited number of pilot providers, onboarded from an exclusive waitlist. Join the waitlist and we will be in touch as places open.
Yes. We provide CSV import tools for participants, workers, rosters, and timesheets. Our team can also assist with bulk migration.
Yes. All data is hosted on Australian servers with enterprise-grade encryption. We never store data offshore.
Pilot providers work directly with the Parkway team: onboarding, data migration and a named contact while the pilot runs.
Yes. Training Hub is live: 124 modules in-platform. Certificates and the training register update automatically.
Ready to get started?
Pilot testing is underway. We are onboarding a limited number of pilot providers from an exclusive waitlist.