A CareMaster alternative with SCHADS pay and eMAR built in.
Parkways is NDIS software built inside a registered provider. SCHADS award rules, pay runs, a dose-by-dose eMAR and apps for workers, coordinators and families are part of the one platform, and every pilot provider runs all of it.
Is Parkways an alternative to CareMaster?
Yes. Both roster NDIS shifts, run worker and participant apps and produce NDIS invoices and bulk claims. Parkways includes SCHADS award rules and pay runs in the platform, has an eMAR with PRN and a 24 hour tally, and has an app for support coordinators.
CareMaster facts checked on their website on 16 October 2026. See the side by side.
SCHADS pay worked out inside the platform
Each worker carries a SCHADS classification and pay point. Parkways applies weekend and public holiday penalties, overtime, minimum engagement, broken shift and sleepover rules to every rostered shift, compares its rates with the Fair Work Commission's pay database, and sends the approved pay run to Xero Payroll as draft payslips or produces an ABA bank file.
- Shift cost shown while you roster
- Pay findings are prompts a person approves
- Draft payslips to Xero Payroll, or an ABA file
A full eMAR on the worker's phone
Workers record every dose against the participant's current chart: given, refused, missed or held, each with its reason. PRN doses carry the reason, observations and how well it worked, a 24 hour tally catches a second dose of the same medicine, and doses recorded without signal sync when the connection returns.
- Regular and PRN medication with dose, route and times
- 24 hour tally across matching medicines
- Hard stop when no chart is set up
Every part on every pilot account
Pilot providers run the whole platform, with no plan tiers to choose between. That includes the eMAR, participant budget tracking, the Connect app for participants and families, the Coordinator app for support coordinators, 31 compliance registers and a Training Hub of 124 modules that updates the training register.
- Core, Workers, Coordinator and Connect apps
- Budgets tracked against what has been billed
- 124 training modules in the platform
Built and run inside a registered provider
Parcare Lifestyle, a registered NDIS provider in Logan, Queensland, runs its own rosters, pay and claims on Parkways every day. Features are used there on real SIL houses, ratio shifts and casual SCHADS staff before other providers see them, and pilot providers work with the same team.
- 1:1, ratio and SIL shifts on one calendar
- Every pilot provider runs the whole platform
- Database in Sydney, sub-processors published
Parkways and CareMaster, side by side
Every CareMaster cell comes from CareMaster's own website, checked on 16 October 2026, and links the page it came from. "Not stated" means their site does not say either way. It does not mean they lack it.
| Feature | Parkways | CareMaster |
|---|---|---|
| Rostering with calendar views | ||
| SCHADS award interpretation | Paid add-on | |
| Payroll for support workers | Built in | Timesheets to MYOB, Xero, KeyPay or Reckon |
| Invoices generated from shifts | ||
| NDIS bulk claim file | ||
| eMAR medication administration | Medication management | |
| Participant budget tracking | ||
| Support coordinator app | Not stated | |
| Family and participant app | ||
| GPS clock-in | ||
| Incident management | ||
| Staff training library | 124 modules | Not stated |
| Xero integration | ||
| Data hosted in Australia | Database in Sydney |
Which one fits
Parkways fits when
CareMaster may fit when
CareMaster alternative: straight answers
Where do the CareMaster details on this page come from?
From CareMaster's own website, read on 16 October 2026, and each cell links the page it came from. Where their site does not say either way, the table says Not stated. Check their current pages before you decide.
Can we bring our data across?
The Parkway team brings it across: participants, workers, documents and compliance records. You review everything before switching over, and your data stays exportable at all times.
Where is participant data stored?
Participant records are stored in Sydney (AWS ap-southeast-2), encrypted in transit (TLS) and at rest (AES-256). Some supporting services, such as AI drafting and video recordings, process data overseas. Each one and its region is listed on our sub-processors page.
How much does Parkways cost?
Pricing is set after the pilot. Pilot providers run the full platform now with the Parkway team beside them, and places are offered from the waitlist.
What Parkways does, job by job
Other comparisons
CareMaster facts checked on their website on 16 October 2026. CareMaster is a trademark of its owner; Parkways is not affiliated with it.
Built inside a registered NDIS provider
Parcare Lifestyle runs its rosters, pay and claims on Parkway every day. A limited number of other providers are piloting it now.