SIL software for houses, rosters and shared supports.
Supported independent living is where generic rostering tools break: one shift, three residents, three agreements, a sleepover and a public holiday. Parkway was built inside a registered NDIS provider that runs SIL houses in Logan, and it handles that shift the way the NDIS prices it.
House rosters from templates
Each house has a weekly pattern of shifts and ratios. Parkway rolls the template forward, keeps public holidays on the right day type for future weeks, and lets you change one week without breaking the pattern.
- Weekly house templates that roll forward
- Default ratio and overnight type per house
- Sleepovers and active overnights as separate shift types
Shared support split per resident
A house shift is shared support. Parkway bills each resident against their own service agreement item at the ratio on the shift, so a 1:3 afternoon becomes three correct claim lines rather than one guess.
- Per-resident billing at the shift ratio
- Each resident's own agreement item and price
- Public holidays recoded per resident
Quotes, agreements and vacancies
A SIL quote turns into a service agreement and the agreement turns into the roster, so the numbers you quoted are the numbers you deliver. Vacancies can be published as a public listing that support coordinators can find.
- Quotes that convert to service agreements
- SIL and ILO properties with tenancy records
- Public vacancy listings for support coordinators
A portal for the house
Each house gets its own page for the staff on site: the day's agenda, the calendar and the house chat. On their phones, workers see care plans for the people on today's shifts.
- House calendar, agenda and chat
- Care plans scoped to today's shifts
- eMAR and progress notes on the worker's phone
SIL software: straight answers
Can Parkway split one SIL shift across several residents?
Yes. A ratio shift carries each resident's own agreement item, and the claim is split per resident at the ratio on the shift.
Does it handle sleepovers?
Yes. Sleepovers and active overnights are separate shift types, priced and paid under their own NDIS and SCHADS rules.
Does Parkway handle ILO as well as SIL?
Yes. Individualised living options and SIL houses are both managed as properties with their residents, tenancy records and rosters.
Who built it?
Parcare Lifestyle, a registered NDIS provider in Logan, Queensland, which runs its own SIL houses on Parkway.
How much does Parkway cost?
Pricing is set after the pilot. Pilot providers run the full platform now with the Parkway team beside them, and places are offered from the waitlist.
Read how it works in the Parkways manual
Free tools for NDIS providers
The same platform also runs
Checked against the live product on 16 October 2026.
Built inside a registered NDIS provider
Parcare Lifestyle runs its rosters, pay and claims on Parkway every day. A limited number of other providers are piloting it now.