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Parkways NDIS Audit Pack v2.4

The NDIS compliance pack: audit-ready policies and procedures, with your details already in.

214 policies, procedures, forms and registers, written and used by a registered NDIS provider, checked against current Australian law in November 2026.

  • 214 documents
  • Every definition sourced to the Act
  • Delivered with your details in

In short

The Parkways NDIS Audit Pack is an NDIS compliance pack: a library of 214 NDIS policies, procedures, forms and registers for registered NDIS providers in Australia. It was written by, and is used every day at, a registered NDIS provider, and it was checked against current Australian law in November 2026. It is organised by the NDIS Practice Standards: the Core module, plus add-ons for Module 1 (high intensity daily personal activities), Module 2A (implementing behaviour support plans) and Module 5 (SDA and supported independent living). Every document arrives with your organisation's name, ABN, NDIS registration number and key people already filled in. Bundles start at $490 + GST, the Core Audit Pack is $1,490 + GST and the Complete Library is $3,490 + GST.

Updated . Sources: NDIS Practice Standards (NDIS Commission); National Disability Insurance Scheme Act 2013.

Why this pack

Sourced definitions

Every definition is sourced to the Act and section, so you and your auditor can check it.

"In short" on every policy

A plain-English summary at the top of every policy that a worker can read in twenty seconds.

Your details, filled in

Your name, ABN, NDIS number and key people are in every document before you download it.

Who is behind this pack

Nicholas Dodemaide founded Parkways and is Director of Parcare Lifestyle, the registered NDIS provider (registration 4050161227) that uses these documents every day.

Pack finder

Which pack do I need?

Tick what your registration covers. We show the cheapest pack that has all of it.

Tick what your registration needs

The lowest price that covers everything you tick. One-off prices, plus GST.

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Core$1,490+ GST
Core + HR$2,480+ GST
Core + HR + Privacy$2,970+ GST
Complete Library$3,490+ GST
Every registered provider
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Keeping current
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Your next step

Bundles

NDIS policy template bundles and prices

Every bundle includes the Start Here folder: how to use the pack, the merge fields sheet, the document index, your licence and the State and Territory Guide.

Best value

Complete Library

$3,490+ GST
214 documents · $5,140 + GST bought separately

Every document in the pack, with 12 months of updates included.

  • All 214 documents across every bundle
  • Modules 1, 2A, 5 and 5A included
  • 12 months of updates included

Core Audit Pack

$1,490+ GST
91 documents

Governance, rights, safeguarding, operations, the core forms and every register an auditor asks for.

  • Conflict of Interest Policy
  • Continuity of Supports Policy
  • Emergency and Disaster Preparedness Policy

HR and Workforce Pack

$990+ GST
54 documents

Workforce policies, the staff handbook, position description, discipline and investigation kit and the casual employee choice kit.

  • Human Resources Management Policy
  • NDIS Code of Conduct Policy
  • Staff Training Development and Competency Policy

Privacy and Data Pack

$490+ GST
12 documents

Privacy, information security, monitoring, data breach response, records retention and collection notices.

  • Information Management Policy
  • Information Security and Access Control Policy
  • Workplace Monitoring and ICT Acceptable Use Policy

Module 1 High Intensity Add-on

$790+ GST
37 documents

High intensity daily personal activities policies, care plans and clinical charts.

  • Complex Bowel Care Policy
  • Complex Wound Management Policy
  • Enteral Feeding and Management Policy

Module 2A Behaviour Support Add-on

$590+ GST
8 documents

Implementing behaviour support plans, regulated restrictive practices and their records and registers.

  • Regulated Restrictive Practices Policy
  • Implementing Behaviour Supports Plans Policy and Procedures
  • Behaviour Support Plan Register

Module 5 and 5A SDA and SIL Add-on

$790+ GST
27 documents

Specialist disability accommodation (Module 5) and supported independent living (Module 5A): policies, procedures, agreements and forms.

  • Enrolment of SDA Properties Policy
  • SDA Conflict of Interest Policy
  • Tenancy Management Policy

Updates subscription

$490+ GST a year
Every new version, re-delivered

Your pack re-delivered and re-personalised on every new version, billed yearly.

  • Every new version, re-personalised
  • Law changes and new documents
  • Cancel any time before renewal

Launch offer: use code FOUNDING50 at checkout for 30% off. First 50 orders only.

Library + Parkways

Free with a 12-month Parkways subscription. The whole library is loaded into your Parkways Documents Hub, filled in and kept current for you. Talk to us about Parkways

Samples

Sample NDIS policies, filled in

First pages, filled in for a sample provider. Yours arrive with your own details.

What's inside

All 214 NDIS policies, procedures, forms and registers

Showing 214 of 214 documents

CodeTitleTypeBundle
AGR-OPS-001NDIS Services AgreementAgreementCore Audit Pack
AGR-SDA-001Guide to SDA Residency Agreement (Easy Read)AgreementModule 5 and 5A SDA and SIL Add-on
AGR-SDA-002SDA Residency Agreement (NSW)AgreementModule 5 and 5A SDA and SIL Add-on
AGR-SDA-003SDA Residency Agreement (QLD)AgreementModule 5 and 5A SDA and SIL Add-on
AGR-SDA-004Services Agreements with Participants PolicyAgreementModule 5 and 5A SDA and SIL Add-on
AUD-AUD-001Internal Audit Schedule - CoreAudit toolCore Audit Pack
AUD-SDA-001Suggested Self-Assessment Answers (Module 5)Audit toolModule 5 and 5A SDA and SIL Add-on
AUD-SIL-001Suggested Self-Assessment Answers (Module 5A)Audit toolModule 5 and 5A SDA and SIL Add-on
DOA-GOV-001Delegation of AuthorityDelegation of authorityCore Audit Pack
FRM-ADV-001Advocacy or Support Person Request FormFormCore Audit Pack
FRM-AUD-001Service Agreement Template Review RecordFormCore Audit Pack
FRM-BSP-001Positive Behaviour Support Plan Training ReportFormHR and Workforce Pack, Module 2A Behaviour Support Add-on
FRM-BSP-002Template Letter to Specialist Behaviour Support PractitionerFormModule 2A Behaviour Support Add-on
FRM-CASH-001Client Cash ReconciliationFormCore Audit Pack
FRM-CHG-001Change to Supports AgreementFormCore Audit Pack
FRM-CIB-001Client Information BookletFormCore Audit Pack
FRM-CIB-ER-001Client Information Booklet Easy ReadFormCore Audit Pack
FRM-CL-001Bowel Care ChartsFormModule 1 High Intensity Add-on
FRM-CL-002Bowel Care PlanFormModule 1 High Intensity Add-on
FRM-CL-003Catheter Care ChartFormModule 1 High Intensity Add-on
FRM-CL-004Catheter Care PlanFormModule 1 High Intensity Add-on
FRM-CL-005Dysphagia Management Care PlanFormModule 1 High Intensity Add-on
FRM-CL-006Enteral Feeding Care PlanFormModule 1 High Intensity Add-on
FRM-CL-007Enteral Feeding Monitoring ChartFormModule 1 High Intensity Add-on
FRM-CL-008Subcutaneous Care PlanFormModule 1 High Intensity Add-on
FRM-CL-009Subcutaneous Injection ChartFormModule 1 High Intensity Add-on
FRM-CL-010Tracheostomy Care PlanFormModule 1 High Intensity Add-on
FRM-CL-011Tracheostomy Observation ChartFormModule 1 High Intensity Add-on
FRM-CL-012Ventilator Care PlanFormModule 1 High Intensity Add-on
FRM-CL-013Ventilator Observation ChartFormModule 1 High Intensity Add-on
FRM-CL-014Wound Charts and Care PlanFormModule 1 High Intensity Add-on
FRM-EMER-001Client Emergency PlanFormCore Audit Pack
FRM-EXIT-001Exit and Transition FormFormCore Audit Pack
FRM-EXITINT-001Exit Interview FormFormHR and Workforce Pack
FRM-FB-001Feedback and Complaints FormFormCore Audit Pack
FRM-GEN-001Allegation and Investigation NoticeFormHR and Workforce Pack
FRM-GEN-002Bowel Care Charts (chart pages)FormModule 1 High Intensity Add-on
FRM-GEN-003Bowel Care Plan (chart pages)FormModule 1 High Intensity Add-on
FRM-GEN-004Casual Employee Choice Acceptance LetterFormHR and Workforce Pack
FRM-GEN-005Casual Employee Choice Consultation RecordFormHR and Workforce Pack
FRM-GEN-006Casual Employee Choice Notification FormFormHR and Workforce Pack
FRM-GEN-007Casual Employee Choice Refusal LetterFormHR and Workforce Pack
FRM-GEN-008Casual Status Review ChecklistFormHR and Workforce Pack
FRM-GEN-009Catheter Care Chart (chart pages)FormModule 1 High Intensity Add-on
FRM-GEN-010Catheter Care Plan (chart pages)FormModule 1 High Intensity Add-on
FRM-GEN-011Confidentiality Direction for InvestigationsFormHR and Workforce Pack
FRM-GEN-012Data Breach Assessment and Notification RecordFormCore Audit Pack, Privacy and Data Pack
FRM-GEN-013Disciplinary Outcome LetterFormHR and Workforce Pack
FRM-GEN-014Dysphagia Management Care Plan (chart pages)FormModule 1 High Intensity Add-on
FRM-GEN-015Enteral Feeding Care Plan (chart pages)FormModule 1 High Intensity Add-on
FRM-GEN-016Enteral Feeding Monitoring Chart (chart pages)FormModule 1 High Intensity Add-on
FRM-GEN-017Family and Representative Privacy Collection NoticeFormCore Audit Pack, Privacy and Data Pack
FRM-GEN-018Funding Change and Plan Review NoticeFormCore Audit Pack
FRM-GEN-019Investigation Interview RecordFormHR and Workforce Pack
FRM-GEN-020Investigation Plan and Terms of ReferenceFormHR and Workforce Pack
FRM-GEN-021Investigation Report TemplateFormHR and Workforce Pack
FRM-GEN-022Job Applicant Privacy Collection NoticeFormCore Audit Pack, Privacy and Data Pack
FRM-GEN-023Job Candidate Interview FormFormHR and Workforce Pack
FRM-GEN-024Mealtime Fluid ChartFormModule 1 High Intensity Add-on
FRM-GEN-025NDIS Reportable Incident Form 5-Day NotificationFormCore Audit Pack
FRM-GEN-026Part-Time Employment AgreementFormHR and Workforce Pack
FRM-GEN-027Regulated Restrictive Practice Use RecordFormModule 2A Behaviour Support Add-on
FRM-GEN-028Services and Supports ScheduleFormCore Audit Pack
FRM-GEN-029Show Cause LetterFormHR and Workforce Pack
FRM-GEN-030Subcutaneous Care Plan (chart pages)FormModule 1 High Intensity Add-on
FRM-GEN-031Subcutaneous Injection Chart (chart pages)FormModule 1 High Intensity Add-on
FRM-GEN-032Summary Dismissal LetterFormHR and Workforce Pack
FRM-GEN-033Suspension LetterFormHR and Workforce Pack
FRM-GEN-034Termination Letter with NoticeFormHR and Workforce Pack
FRM-GEN-035Tracheostomy Care Plan (chart pages)FormModule 1 High Intensity Add-on
FRM-GEN-036Tracheostomy Observation Chart (chart pages)FormModule 1 High Intensity Add-on
FRM-GEN-037Ventilator Care Plan (chart pages)FormModule 1 High Intensity Add-on
FRM-GEN-038Ventilator Observation Chart (chart pages)FormModule 1 High Intensity Add-on
FRM-GEN-039Website and Enquiry Privacy Collection NoticeFormCore Audit Pack, Privacy and Data Pack
FRM-GEN-040Wound Charts and Care Plan (chart pages)FormModule 1 High Intensity Add-on
FRM-HR-001HR Performance AppraisalFormHR and Workforce Pack
FRM-HR-002Interview Report Pro FormaFormHR and Workforce Pack
FRM-HR-003Potential Staff Reference Check FormFormHR and Workforce Pack
FRM-HR-004Pre Employment Collection FormFormHR and Workforce Pack
FRM-HR-005Staff Exit ChecklistFormHR and Workforce Pack
FRM-HR-006Staff File ChecklistFormHR and Workforce Pack
FRM-HR-007Staff Induction ChecklistFormHR and Workforce Pack
FRM-HR-008Staff Performance Improvement PlanFormHR and Workforce Pack
FRM-HR-009Worker Supervision RecordFormHR and Workforce Pack
FRM-HR-010Worker DeclarationsFormHR and Workforce Pack
FRM-HR-011Staff Handbook AcknowledgementFormHR and Workforce Pack
FRM-INC-001Incident Report FormFormCore Audit Pack
FRM-IND-001Client Induction ChecklistFormCore Audit Pack
FRM-INT-001Client Intake FormFormCore Audit Pack
FRM-MEAL-001Meal Management PlanFormCore Audit Pack
FRM-MED-001Administering Medication Checklist and Medication ChartFormCore Audit Pack
FRM-MED-002Services Medication and Participant DetailsFormCore Audit Pack
FRM-MEET-001Management Meeting AgendaFormHR and Workforce Pack
FRM-MNT-001Planned Maintenance ScheduleFormModule 5 and 5A SDA and SIL Add-on
FRM-MON-001Money and Property Consent FormFormCore Audit Pack
FRM-PRIV-001Privacy Consent FormFormCore Audit Pack, Privacy and Data Pack
FRM-RP-001Statement of Support for reduction and elimination of restrictive practicesFormModule 2A Behaviour Support Add-on
FRM-RSK-001Risk Assessment FormFormCore Audit Pack
FRM-RSK-002Risk Taking FormFormCore Audit Pack
FRM-SA-SIL-001Services Agreement Supported Independent LivingFormModule 5 and 5A SDA and SIL Add-on
FRM-SDA-001Maintenance Request FormFormModule 5 and 5A SDA and SIL Add-on
FRM-SDA-COI-001SDA Conflict of Interest DeclarationFormModule 5 and 5A SDA and SIL Add-on
FRM-SDA-EMER-001Emergency and Disaster Preparedness Plan SDAFormModule 5 and 5A SDA and SIL Add-on
FRM-SDA-INT-001Client Intake Form SDAFormModule 5 and 5A SDA and SIL Add-on
FRM-SDA-RSK-001SDA Home Risk Assessment ChecklistFormModule 5 and 5A SDA and SIL Add-on
FRM-SDA-SIL-001SDA and SIL Collaboration AgreementFormModule 5 and 5A SDA and SIL Add-on
FRM-SIL-001SIL Shared Living AcknowledgementFormModule 5 and 5A SDA and SIL Add-on
FRM-SP-001Client Support PlanFormCore Audit Pack
FRM-SRV-001Client SurveyFormCore Audit Pack
FRM-TRN-001Training Feedback FormFormHR and Workforce Pack
FRM-TRN-002Training and Evaluation FormFormHR and Workforce Pack
FRM-WHS-001Work Health and Home Safety Risk Assessment ChecklistFormCore Audit Pack
FRM-WST-001Waste Management ReportFormCore Audit Pack
FRM-WST-002Emergency Waste Management PlanFormCore Audit Pack
GDE-RTS-001Feedback and Complaints Assessment, Investigation and Resolution ConsiderationsGuideCore Audit Pack, HR and Workforce Pack
GDE-RTS-002Feedback and Complaints Criteria for Complaint Manager or Incident ManagerGuideCore Audit Pack
GDE-RTS-003Feedback and Complaints Procedural Fairness ConsiderationsGuideCore Audit Pack
GDE-RTS-004Feedback and Complaints SummaryGuideCore Audit Pack
HBK-SDA-001SDA Tenant HandbookHandbookModule 5 and 5A SDA and SIL Add-on
HBK-STAFF-001Staff HandbookHandbookHR and Workforce Pack
INF-SDA-001SDA Information Statement (QLD)Information statementModule 5 and 5A SDA and SIL Add-on
PD-HR-001Position Description Disability Support WorkerPosition descriptionHR and Workforce Pack
PLN-BSP-001Implementing Behaviour Supports Plans Policy and ProceduresPlanModule 2A Behaviour Support Add-on
PLN-GOV-001Business Continuity PlanPlanCore Audit Pack
PLN-GOV-002Data Breach Response PlanPlanCore Audit Pack, Privacy and Data Pack
POL-GOV-001Conflict of Interest PolicyPolicyCore Audit Pack
POL-GOV-002Continuity of Supports PolicyPolicyCore Audit Pack
POL-GOV-003Emergency and Disaster Preparedness PolicyPolicyCore Audit Pack
POL-GOV-004Governance PolicyPolicyCore Audit Pack
POL-GOV-005Information Management PolicyPolicyCore Audit Pack, Privacy and Data Pack
POL-GOV-006Information Security and Access Control PolicyPolicyCore Audit Pack, Privacy and Data Pack
POL-GOV-007Landlord and Provider Conflict of Interest PolicyPolicyCore Audit Pack
POL-GOV-008Quality Management and Continuous Improvement PolicyPolicyCore Audit Pack
POL-GOV-009Risk Management PolicyPolicyCore Audit Pack
POL-GOV-010Whistleblower and Public Interest Disclosure PolicyPolicyCore Audit Pack
POL-GOV-011Workplace Monitoring and ICT Acceptable Use PolicyPolicyCore Audit Pack, Privacy and Data Pack
POL-HI-001Complex Bowel Care PolicyPolicyModule 1 High Intensity Add-on
POL-HI-002Complex Wound Management PolicyPolicyModule 1 High Intensity Add-on
POL-HI-003Enteral Feeding and Management PolicyPolicyModule 1 High Intensity Add-on
POL-HI-004Severe Dysphagia Management PolicyPolicyModule 1 High Intensity Add-on
POL-HI-005Subcutaneous Injections PolicyPolicyModule 1 High Intensity Add-on
POL-HI-006Tracheostomy Management PolicyPolicyModule 1 High Intensity Add-on
POL-HI-007Urinary Catheter Management PolicyPolicyModule 1 High Intensity Add-on
POL-HI-008Ventilator Management PolicyPolicyModule 1 High Intensity Add-on
POL-HR-001Human Resources Management PolicyPolicyHR and Workforce Pack
POL-HR-002NDIS Code of Conduct PolicyPolicyHR and Workforce Pack
POL-HR-003Staff Training Development and Competency PolicyPolicyHR and Workforce Pack
POL-HR-004Worker Screening Recruitment Selection and Suitability PolicyPolicyHR and Workforce Pack
POL-HR-101Respite and STA Stays: Worker ProcedurePolicyHR and Workforce Pack
POL-HR-102Hours, Rostering and PayPolicyHR and Workforce Pack
POL-HR-103Parkways Worker App: Clock-in, Location and Shift NotesPolicyHR and Workforce Pack
POL-HR-104Fatigue Management and Working AlonePolicyHR and Workforce Pack
POL-HR-105Sexual Harassment: Prevention, Positive Duty and ResponsePolicyHR and Workforce Pack
POL-HR-106Family and Domestic Violence Leave and SupportPolicyHR and Workforce Pack
POL-HR-107Participant Photos, Recordings and Personal DevicesPolicyHR and Workforce Pack
POL-HR-108Private Arrangements, Secondary Employment, Gifts and BenefitsPolicyHR and Workforce Pack
POL-HR-109Employee Assistance Program and Worker WellbeingPolicyHR and Workforce Pack
POL-HR-110Social Media and Public CommentPolicyHR and Workforce Pack
POL-OPS-001Assistive Technology PolicyPolicyCore Audit Pack
POL-OPS-002Client Money and Property PolicyPolicyCore Audit Pack
POL-OPS-003COVID-19 Pandemic Management PolicyPolicyCore Audit Pack
POL-OPS-004Infection Control PolicyPolicyCore Audit Pack
POL-OPS-005Management of Medication PolicyPolicyCore Audit Pack
POL-OPS-006Manual Handling PolicyPolicyCore Audit Pack
POL-OPS-007Mealtime Management PolicyPolicyCore Audit Pack
POL-OPS-008Provision of Supports PolicyPolicyCore Audit Pack
POL-OPS-009Service Access Intake and Eligibility PolicyPolicyCore Audit Pack
POL-OPS-010Transport and Vehicle Safety PolicyPolicyCore Audit Pack
POL-OPS-011Waste Management PolicyPolicyCore Audit Pack
POL-OPS-012Work Health and Safety PolicyPolicyCore Audit Pack
POL-RTS-001Child Safe and Safeguarding Children and Young People PolicyPolicyCore Audit Pack
POL-RTS-002Choice Advocacy and Control PolicyPolicyCore Audit Pack
POL-RTS-003Consent and Supported Decision Making PolicyPolicyCore Audit Pack
POL-RTS-004Cultural Safety PolicyPolicyCore Audit Pack
POL-RTS-005Diversity PolicyPolicyCore Audit Pack
POL-RTS-006Feedback and Complaints Management PolicyPolicyCore Audit Pack
POL-RTS-007Incident Management and Reporting PolicyPolicyCore Audit Pack
POL-RTS-008Open Disclosure PolicyPolicyCore Audit Pack
POL-RTS-009Preventing and Responding to Violence Abuse Neglect Exploitation and Discrimination PolicyPolicyCore Audit Pack
POL-RTS-010Privacy and Dignity PolicyPolicyCore Audit Pack, Privacy and Data Pack
POL-RTS-011Promoting and Protecting Rights PolicyPolicyCore Audit Pack
POL-RTS-012Regulated Restrictive Practices PolicyPolicyCore Audit Pack, Module 2A Behaviour Support Add-on
POL-RTS-013Supported Decision-Making PolicyPolicyCore Audit Pack
POL-SDA-001Enrolment of SDA Properties PolicyPolicyModule 5 and 5A SDA and SIL Add-on
POL-SDA-002SDA Conflict of Interest PolicyPolicyModule 5 and 5A SDA and SIL Add-on
POL-SDA-003Tenancy Management PolicyPolicyModule 5 and 5A SDA and SIL Add-on
POL-SDA-004Tenancy Management Policy (Easy Read)PolicyModule 5 and 5A SDA and SIL Add-on
POL-SIL-001Supported Independent Living PolicyPolicyModule 5 and 5A SDA and SIL Add-on
PRO-HR-001Casual Employee Choice ProcedureProcedureHR and Workforce Pack
PRO-HR-002Misconduct and Discipline ProcedureProcedureHR and Workforce Pack
PRO-OPS-001Overdue Account ProcedureProcedureCore Audit Pack
PRO-SIL-001Co-resident Compatibility and Safeguarding ProcedureProcedureModule 5 and 5A SDA and SIL Add-on
PRO-SIL-002Keys, Entry and Private Space ProcedureProcedureModule 5 and 5A SDA and SIL Add-on
REG-AUD-001Behaviour Support Plan RegisterRegisterModule 2A Behaviour Support Add-on
REG-AUD-002Complaints RegisterRegisterCore Audit Pack
REG-AUD-003Conflict of Interest RegisterRegisterCore Audit Pack
REG-AUD-004Continuous Improvement RegisterRegisterCore Audit Pack
REG-AUD-005Data Breach RegisterRegisterCore Audit Pack, Privacy and Data Pack
REG-AUD-006Emergency Test RegisterRegisterCore Audit Pack
REG-AUD-007Feedback and Compliments RegisterRegisterCore Audit Pack
REG-AUD-008Incident Management RegisterRegisterCore Audit Pack
REG-AUD-009Information Statement Delivery RegisterRegisterHR and Workforce Pack
REG-AUD-010Maintenance RegisterRegisterModule 5 and 5A SDA and SIL Add-on
REG-AUD-011Regulated Restrictive Practice Monthly Reporting RegisterRegisterModule 2A Behaviour Support Add-on
REG-AUD-012Risk Assessed Role RegisterRegisterCore Audit Pack
REG-AUD-013Risk RegisterRegisterCore Audit Pack
REG-AUD-014SDA Conflict of Interest RegisterRegisterModule 5 and 5A SDA and SIL Add-on
REG-AUD-015Subject to a Significant Risk Factor RegisterRegisterCore Audit Pack
REG-AUD-016Training and Development RegisterRegisterHR and Workforce Pack
REG-GOV-001Legislation RegisterRegisterCore Audit Pack
REG-GOV-002Policy RegisterRegisterCore Audit Pack
SCH-GOV-001Records Retention and Destruction ScheduleScheduleCore Audit Pack, Privacy and Data Pack
SCH-SA-STA-001Respite and STA Stay ScheduleScheduleCore Audit Pack
SCH-SDA-001Maintenance ScheduleScheduleModule 5 and 5A SDA and SIL Add-on

Questions

NDIS policy and audit questions

What documents do I need for an NDIS audit?

Your auditor checks two things: that you have policies and procedures for each NDIS Practice Standard in your registration, and that you follow them. The second part is shown through records: registers, forms, agreements and plans. The pack gives you both, with a policy register and an internal audit schedule to keep review dates on track.

Is it for a certification audit or a verification audit?

Both. A certification audit assesses you against the Practice Standards modules in your registration, so the Core Audit Pack plus the add-ons for your modules is the match. A verification audit looks at risk management, complaints, incident management and human resources, and the Core and HR packs hold those policies and registers.

How much do NDIS policy templates cost here?

Bundles start at $490 + GST. The Core Audit Pack is $1,490 + GST, and the Complete Library, with all 214 documents and 12 months of updates, is $3,490 + GST. Every price includes filling in your organisation's details.

Is this legal advice?

No. These are templates. Review each document against your own services, registration and state before your Board or Principal approves it.

Which states does it cover?

The pack is national, with Queensland references by default. Every pack includes the State and Territory Guide, which lists each Queensland reference and what to swap it for in your state.

Can I edit the documents?

Yes. Policies, procedures and forms are Word documents and the registers are Word or Excel, so you can change anything.

Do I get updates?

Yes, with the Updates subscription, or for 12 months with the Complete Library. When the law changes or we add documents, your pack is re-made with your details and emailed to you.

Can I share it with another provider?

No. The licence covers one organisation, the one named in your order. Each provider needs its own licence.

What about refunds?

If we have made an error we fix it and re-deliver your pack at no cost. If the pack is not as described, we refund on request within 30 days. The Terms of Sale have the detail, and your rights under the Australian Consumer Law always apply.

I use Parkways. Do I need to buy this?

No. The library is free with a 12-month Parkways subscription, loaded into your Documents Hub and kept current.

Read the licence and the Terms of Sale.