Complete Library
Every document in the pack, with 12 months of updates included.
- All 214 documents across every bundle
- Modules 1, 2A, 5 and 5A included
- 12 months of updates included
214 policies, procedures, forms and registers, written and used by a registered NDIS provider, checked against current Australian law in November 2026.
The Parkways NDIS Audit Pack is an NDIS compliance pack: a library of 214 NDIS policies, procedures, forms and registers for registered NDIS providers in Australia. It was written by, and is used every day at, a registered NDIS provider, and it was checked against current Australian law in November 2026. It is organised by the NDIS Practice Standards: the Core module, plus add-ons for Module 1 (high intensity daily personal activities), Module 2A (implementing behaviour support plans) and Module 5 (SDA and supported independent living). Every document arrives with your organisation's name, ABN, NDIS registration number and key people already filled in. Bundles start at $490 + GST, the Core Audit Pack is $1,490 + GST and the Complete Library is $3,490 + GST.
Updated . Sources: NDIS Practice Standards (NDIS Commission); National Disability Insurance Scheme Act 2013.
Every definition is sourced to the Act and section, so you and your auditor can check it.
A plain-English summary at the top of every policy that a worker can read in twenty seconds.
Your name, ABN, NDIS number and key people are in every document before you download it.
Nicholas Dodemaide founded Parkways and is Director of Parcare Lifestyle, the registered NDIS provider (registration 4050161227) that uses these documents every day.
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| I need this0 selected | Best fit Core$1,490+ GST | Best fit Core + HR$2,480+ GST | Best fit Core + HR + Privacy$2,970+ GST | Best fit Complete Library$3,490+ GST |
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Bundles
Every bundle includes the Start Here folder: how to use the pack, the merge fields sheet, the document index, your licence and the State and Territory Guide.
Every document in the pack, with 12 months of updates included.
Governance, rights, safeguarding, operations, the core forms and every register an auditor asks for.
Workforce policies, the staff handbook, position description, discipline and investigation kit and the casual employee choice kit.
Privacy, information security, monitoring, data breach response, records retention and collection notices.
High intensity daily personal activities policies, care plans and clinical charts.
Implementing behaviour support plans, regulated restrictive practices and their records and registers.
Specialist disability accommodation (Module 5) and supported independent living (Module 5A): policies, procedures, agreements and forms.
Your pack re-delivered and re-personalised on every new version, billed yearly.
Launch offer: use code FOUNDING50 at checkout for 30% off. First 50 orders only.
Free with a 12-month Parkways subscription. The whole library is loaded into your Parkways Documents Hub, filled in and kept current for you. Talk to us about Parkways
Samples
First pages, filled in for a sample provider. Yours arrive with your own details.

From first response to NDIS Commission notice, with every timeframe sourced.

A procedurally fair letter, ready for your decision-maker to send.

Contain, assess and notify under the Notifiable Data Breaches scheme.

The participant agreement, with your schedule of supports and the cancellation terms you choose.
What's inside
Showing 214 of 214 documents
| Code | Title | Type | Bundle |
|---|---|---|---|
AGR-OPS-001 | NDIS Services Agreement | Agreement | Core Audit Pack |
AGR-SDA-001 | Guide to SDA Residency Agreement (Easy Read) | Agreement | Module 5 and 5A SDA and SIL Add-on |
AGR-SDA-002 | SDA Residency Agreement (NSW) | Agreement | Module 5 and 5A SDA and SIL Add-on |
AGR-SDA-003 | SDA Residency Agreement (QLD) | Agreement | Module 5 and 5A SDA and SIL Add-on |
AGR-SDA-004 | Services Agreements with Participants Policy | Agreement | Module 5 and 5A SDA and SIL Add-on |
AUD-AUD-001 | Internal Audit Schedule - Core | Audit tool | Core Audit Pack |
AUD-SDA-001 | Suggested Self-Assessment Answers (Module 5) | Audit tool | Module 5 and 5A SDA and SIL Add-on |
AUD-SIL-001 | Suggested Self-Assessment Answers (Module 5A) | Audit tool | Module 5 and 5A SDA and SIL Add-on |
DOA-GOV-001 | Delegation of Authority | Delegation of authority | Core Audit Pack |
FRM-ADV-001 | Advocacy or Support Person Request Form | Form | Core Audit Pack |
FRM-AUD-001 | Service Agreement Template Review Record | Form | Core Audit Pack |
FRM-BSP-001 | Positive Behaviour Support Plan Training Report | Form | HR and Workforce Pack, Module 2A Behaviour Support Add-on |
FRM-BSP-002 | Template Letter to Specialist Behaviour Support Practitioner | Form | Module 2A Behaviour Support Add-on |
FRM-CASH-001 | Client Cash Reconciliation | Form | Core Audit Pack |
FRM-CHG-001 | Change to Supports Agreement | Form | Core Audit Pack |
FRM-CIB-001 | Client Information Booklet | Form | Core Audit Pack |
FRM-CIB-ER-001 | Client Information Booklet Easy Read | Form | Core Audit Pack |
FRM-CL-001 | Bowel Care Charts | Form | Module 1 High Intensity Add-on |
FRM-CL-002 | Bowel Care Plan | Form | Module 1 High Intensity Add-on |
FRM-CL-003 | Catheter Care Chart | Form | Module 1 High Intensity Add-on |
FRM-CL-004 | Catheter Care Plan | Form | Module 1 High Intensity Add-on |
FRM-CL-005 | Dysphagia Management Care Plan | Form | Module 1 High Intensity Add-on |
FRM-CL-006 | Enteral Feeding Care Plan | Form | Module 1 High Intensity Add-on |
FRM-CL-007 | Enteral Feeding Monitoring Chart | Form | Module 1 High Intensity Add-on |
FRM-CL-008 | Subcutaneous Care Plan | Form | Module 1 High Intensity Add-on |
FRM-CL-009 | Subcutaneous Injection Chart | Form | Module 1 High Intensity Add-on |
FRM-CL-010 | Tracheostomy Care Plan | Form | Module 1 High Intensity Add-on |
FRM-CL-011 | Tracheostomy Observation Chart | Form | Module 1 High Intensity Add-on |
FRM-CL-012 | Ventilator Care Plan | Form | Module 1 High Intensity Add-on |
FRM-CL-013 | Ventilator Observation Chart | Form | Module 1 High Intensity Add-on |
FRM-CL-014 | Wound Charts and Care Plan | Form | Module 1 High Intensity Add-on |
FRM-EMER-001 | Client Emergency Plan | Form | Core Audit Pack |
FRM-EXIT-001 | Exit and Transition Form | Form | Core Audit Pack |
FRM-EXITINT-001 | Exit Interview Form | Form | HR and Workforce Pack |
FRM-FB-001 | Feedback and Complaints Form | Form | Core Audit Pack |
FRM-GEN-001 | Allegation and Investigation Notice | Form | HR and Workforce Pack |
FRM-GEN-002 | Bowel Care Charts (chart pages) | Form | Module 1 High Intensity Add-on |
FRM-GEN-003 | Bowel Care Plan (chart pages) | Form | Module 1 High Intensity Add-on |
FRM-GEN-004 | Casual Employee Choice Acceptance Letter | Form | HR and Workforce Pack |
FRM-GEN-005 | Casual Employee Choice Consultation Record | Form | HR and Workforce Pack |
FRM-GEN-006 | Casual Employee Choice Notification Form | Form | HR and Workforce Pack |
FRM-GEN-007 | Casual Employee Choice Refusal Letter | Form | HR and Workforce Pack |
FRM-GEN-008 | Casual Status Review Checklist | Form | HR and Workforce Pack |
FRM-GEN-009 | Catheter Care Chart (chart pages) | Form | Module 1 High Intensity Add-on |
FRM-GEN-010 | Catheter Care Plan (chart pages) | Form | Module 1 High Intensity Add-on |
FRM-GEN-011 | Confidentiality Direction for Investigations | Form | HR and Workforce Pack |
FRM-GEN-012 | Data Breach Assessment and Notification Record | Form | Core Audit Pack, Privacy and Data Pack |
FRM-GEN-013 | Disciplinary Outcome Letter | Form | HR and Workforce Pack |
FRM-GEN-014 | Dysphagia Management Care Plan (chart pages) | Form | Module 1 High Intensity Add-on |
FRM-GEN-015 | Enteral Feeding Care Plan (chart pages) | Form | Module 1 High Intensity Add-on |
FRM-GEN-016 | Enteral Feeding Monitoring Chart (chart pages) | Form | Module 1 High Intensity Add-on |
FRM-GEN-017 | Family and Representative Privacy Collection Notice | Form | Core Audit Pack, Privacy and Data Pack |
FRM-GEN-018 | Funding Change and Plan Review Notice | Form | Core Audit Pack |
FRM-GEN-019 | Investigation Interview Record | Form | HR and Workforce Pack |
FRM-GEN-020 | Investigation Plan and Terms of Reference | Form | HR and Workforce Pack |
FRM-GEN-021 | Investigation Report Template | Form | HR and Workforce Pack |
FRM-GEN-022 | Job Applicant Privacy Collection Notice | Form | Core Audit Pack, Privacy and Data Pack |
FRM-GEN-023 | Job Candidate Interview Form | Form | HR and Workforce Pack |
FRM-GEN-024 | Mealtime Fluid Chart | Form | Module 1 High Intensity Add-on |
FRM-GEN-025 | NDIS Reportable Incident Form 5-Day Notification | Form | Core Audit Pack |
FRM-GEN-026 | Part-Time Employment Agreement | Form | HR and Workforce Pack |
FRM-GEN-027 | Regulated Restrictive Practice Use Record | Form | Module 2A Behaviour Support Add-on |
FRM-GEN-028 | Services and Supports Schedule | Form | Core Audit Pack |
FRM-GEN-029 | Show Cause Letter | Form | HR and Workforce Pack |
FRM-GEN-030 | Subcutaneous Care Plan (chart pages) | Form | Module 1 High Intensity Add-on |
FRM-GEN-031 | Subcutaneous Injection Chart (chart pages) | Form | Module 1 High Intensity Add-on |
FRM-GEN-032 | Summary Dismissal Letter | Form | HR and Workforce Pack |
FRM-GEN-033 | Suspension Letter | Form | HR and Workforce Pack |
FRM-GEN-034 | Termination Letter with Notice | Form | HR and Workforce Pack |
FRM-GEN-035 | Tracheostomy Care Plan (chart pages) | Form | Module 1 High Intensity Add-on |
FRM-GEN-036 | Tracheostomy Observation Chart (chart pages) | Form | Module 1 High Intensity Add-on |
FRM-GEN-037 | Ventilator Care Plan (chart pages) | Form | Module 1 High Intensity Add-on |
FRM-GEN-038 | Ventilator Observation Chart (chart pages) | Form | Module 1 High Intensity Add-on |
FRM-GEN-039 | Website and Enquiry Privacy Collection Notice | Form | Core Audit Pack, Privacy and Data Pack |
FRM-GEN-040 | Wound Charts and Care Plan (chart pages) | Form | Module 1 High Intensity Add-on |
FRM-HR-001 | HR Performance Appraisal | Form | HR and Workforce Pack |
FRM-HR-002 | Interview Report Pro Forma | Form | HR and Workforce Pack |
FRM-HR-003 | Potential Staff Reference Check Form | Form | HR and Workforce Pack |
FRM-HR-004 | Pre Employment Collection Form | Form | HR and Workforce Pack |
FRM-HR-005 | Staff Exit Checklist | Form | HR and Workforce Pack |
FRM-HR-006 | Staff File Checklist | Form | HR and Workforce Pack |
FRM-HR-007 | Staff Induction Checklist | Form | HR and Workforce Pack |
FRM-HR-008 | Staff Performance Improvement Plan | Form | HR and Workforce Pack |
FRM-HR-009 | Worker Supervision Record | Form | HR and Workforce Pack |
FRM-HR-010 | Worker Declarations | Form | HR and Workforce Pack |
FRM-HR-011 | Staff Handbook Acknowledgement | Form | HR and Workforce Pack |
FRM-INC-001 | Incident Report Form | Form | Core Audit Pack |
FRM-IND-001 | Client Induction Checklist | Form | Core Audit Pack |
FRM-INT-001 | Client Intake Form | Form | Core Audit Pack |
FRM-MEAL-001 | Meal Management Plan | Form | Core Audit Pack |
FRM-MED-001 | Administering Medication Checklist and Medication Chart | Form | Core Audit Pack |
FRM-MED-002 | Services Medication and Participant Details | Form | Core Audit Pack |
FRM-MEET-001 | Management Meeting Agenda | Form | HR and Workforce Pack |
FRM-MNT-001 | Planned Maintenance Schedule | Form | Module 5 and 5A SDA and SIL Add-on |
FRM-MON-001 | Money and Property Consent Form | Form | Core Audit Pack |
FRM-PRIV-001 | Privacy Consent Form | Form | Core Audit Pack, Privacy and Data Pack |
FRM-RP-001 | Statement of Support for reduction and elimination of restrictive practices | Form | Module 2A Behaviour Support Add-on |
FRM-RSK-001 | Risk Assessment Form | Form | Core Audit Pack |
FRM-RSK-002 | Risk Taking Form | Form | Core Audit Pack |
FRM-SA-SIL-001 | Services Agreement Supported Independent Living | Form | Module 5 and 5A SDA and SIL Add-on |
FRM-SDA-001 | Maintenance Request Form | Form | Module 5 and 5A SDA and SIL Add-on |
FRM-SDA-COI-001 | SDA Conflict of Interest Declaration | Form | Module 5 and 5A SDA and SIL Add-on |
FRM-SDA-EMER-001 | Emergency and Disaster Preparedness Plan SDA | Form | Module 5 and 5A SDA and SIL Add-on |
FRM-SDA-INT-001 | Client Intake Form SDA | Form | Module 5 and 5A SDA and SIL Add-on |
FRM-SDA-RSK-001 | SDA Home Risk Assessment Checklist | Form | Module 5 and 5A SDA and SIL Add-on |
FRM-SDA-SIL-001 | SDA and SIL Collaboration Agreement | Form | Module 5 and 5A SDA and SIL Add-on |
FRM-SIL-001 | SIL Shared Living Acknowledgement | Form | Module 5 and 5A SDA and SIL Add-on |
FRM-SP-001 | Client Support Plan | Form | Core Audit Pack |
FRM-SRV-001 | Client Survey | Form | Core Audit Pack |
FRM-TRN-001 | Training Feedback Form | Form | HR and Workforce Pack |
FRM-TRN-002 | Training and Evaluation Form | Form | HR and Workforce Pack |
FRM-WHS-001 | Work Health and Home Safety Risk Assessment Checklist | Form | Core Audit Pack |
FRM-WST-001 | Waste Management Report | Form | Core Audit Pack |
FRM-WST-002 | Emergency Waste Management Plan | Form | Core Audit Pack |
GDE-RTS-001 | Feedback and Complaints Assessment, Investigation and Resolution Considerations | Guide | Core Audit Pack, HR and Workforce Pack |
GDE-RTS-002 | Feedback and Complaints Criteria for Complaint Manager or Incident Manager | Guide | Core Audit Pack |
GDE-RTS-003 | Feedback and Complaints Procedural Fairness Considerations | Guide | Core Audit Pack |
GDE-RTS-004 | Feedback and Complaints Summary | Guide | Core Audit Pack |
HBK-SDA-001 | SDA Tenant Handbook | Handbook | Module 5 and 5A SDA and SIL Add-on |
HBK-STAFF-001 | Staff Handbook | Handbook | HR and Workforce Pack |
INF-SDA-001 | SDA Information Statement (QLD) | Information statement | Module 5 and 5A SDA and SIL Add-on |
PD-HR-001 | Position Description Disability Support Worker | Position description | HR and Workforce Pack |
PLN-BSP-001 | Implementing Behaviour Supports Plans Policy and Procedures | Plan | Module 2A Behaviour Support Add-on |
PLN-GOV-001 | Business Continuity Plan | Plan | Core Audit Pack |
PLN-GOV-002 | Data Breach Response Plan | Plan | Core Audit Pack, Privacy and Data Pack |
POL-GOV-001 | Conflict of Interest Policy | Policy | Core Audit Pack |
POL-GOV-002 | Continuity of Supports Policy | Policy | Core Audit Pack |
POL-GOV-003 | Emergency and Disaster Preparedness Policy | Policy | Core Audit Pack |
POL-GOV-004 | Governance Policy | Policy | Core Audit Pack |
POL-GOV-005 | Information Management Policy | Policy | Core Audit Pack, Privacy and Data Pack |
POL-GOV-006 | Information Security and Access Control Policy | Policy | Core Audit Pack, Privacy and Data Pack |
POL-GOV-007 | Landlord and Provider Conflict of Interest Policy | Policy | Core Audit Pack |
POL-GOV-008 | Quality Management and Continuous Improvement Policy | Policy | Core Audit Pack |
POL-GOV-009 | Risk Management Policy | Policy | Core Audit Pack |
POL-GOV-010 | Whistleblower and Public Interest Disclosure Policy | Policy | Core Audit Pack |
POL-GOV-011 | Workplace Monitoring and ICT Acceptable Use Policy | Policy | Core Audit Pack, Privacy and Data Pack |
POL-HI-001 | Complex Bowel Care Policy | Policy | Module 1 High Intensity Add-on |
POL-HI-002 | Complex Wound Management Policy | Policy | Module 1 High Intensity Add-on |
POL-HI-003 | Enteral Feeding and Management Policy | Policy | Module 1 High Intensity Add-on |
POL-HI-004 | Severe Dysphagia Management Policy | Policy | Module 1 High Intensity Add-on |
POL-HI-005 | Subcutaneous Injections Policy | Policy | Module 1 High Intensity Add-on |
POL-HI-006 | Tracheostomy Management Policy | Policy | Module 1 High Intensity Add-on |
POL-HI-007 | Urinary Catheter Management Policy | Policy | Module 1 High Intensity Add-on |
POL-HI-008 | Ventilator Management Policy | Policy | Module 1 High Intensity Add-on |
POL-HR-001 | Human Resources Management Policy | Policy | HR and Workforce Pack |
POL-HR-002 | NDIS Code of Conduct Policy | Policy | HR and Workforce Pack |
POL-HR-003 | Staff Training Development and Competency Policy | Policy | HR and Workforce Pack |
POL-HR-004 | Worker Screening Recruitment Selection and Suitability Policy | Policy | HR and Workforce Pack |
POL-HR-101 | Respite and STA Stays: Worker Procedure | Policy | HR and Workforce Pack |
POL-HR-102 | Hours, Rostering and Pay | Policy | HR and Workforce Pack |
POL-HR-103 | Parkways Worker App: Clock-in, Location and Shift Notes | Policy | HR and Workforce Pack |
POL-HR-104 | Fatigue Management and Working Alone | Policy | HR and Workforce Pack |
POL-HR-105 | Sexual Harassment: Prevention, Positive Duty and Response | Policy | HR and Workforce Pack |
POL-HR-106 | Family and Domestic Violence Leave and Support | Policy | HR and Workforce Pack |
POL-HR-107 | Participant Photos, Recordings and Personal Devices | Policy | HR and Workforce Pack |
POL-HR-108 | Private Arrangements, Secondary Employment, Gifts and Benefits | Policy | HR and Workforce Pack |
POL-HR-109 | Employee Assistance Program and Worker Wellbeing | Policy | HR and Workforce Pack |
POL-HR-110 | Social Media and Public Comment | Policy | HR and Workforce Pack |
POL-OPS-001 | Assistive Technology Policy | Policy | Core Audit Pack |
POL-OPS-002 | Client Money and Property Policy | Policy | Core Audit Pack |
POL-OPS-003 | COVID-19 Pandemic Management Policy | Policy | Core Audit Pack |
POL-OPS-004 | Infection Control Policy | Policy | Core Audit Pack |
POL-OPS-005 | Management of Medication Policy | Policy | Core Audit Pack |
POL-OPS-006 | Manual Handling Policy | Policy | Core Audit Pack |
POL-OPS-007 | Mealtime Management Policy | Policy | Core Audit Pack |
POL-OPS-008 | Provision of Supports Policy | Policy | Core Audit Pack |
POL-OPS-009 | Service Access Intake and Eligibility Policy | Policy | Core Audit Pack |
POL-OPS-010 | Transport and Vehicle Safety Policy | Policy | Core Audit Pack |
POL-OPS-011 | Waste Management Policy | Policy | Core Audit Pack |
POL-OPS-012 | Work Health and Safety Policy | Policy | Core Audit Pack |
POL-RTS-001 | Child Safe and Safeguarding Children and Young People Policy | Policy | Core Audit Pack |
POL-RTS-002 | Choice Advocacy and Control Policy | Policy | Core Audit Pack |
POL-RTS-003 | Consent and Supported Decision Making Policy | Policy | Core Audit Pack |
POL-RTS-004 | Cultural Safety Policy | Policy | Core Audit Pack |
POL-RTS-005 | Diversity Policy | Policy | Core Audit Pack |
POL-RTS-006 | Feedback and Complaints Management Policy | Policy | Core Audit Pack |
POL-RTS-007 | Incident Management and Reporting Policy | Policy | Core Audit Pack |
POL-RTS-008 | Open Disclosure Policy | Policy | Core Audit Pack |
POL-RTS-009 | Preventing and Responding to Violence Abuse Neglect Exploitation and Discrimination Policy | Policy | Core Audit Pack |
POL-RTS-010 | Privacy and Dignity Policy | Policy | Core Audit Pack, Privacy and Data Pack |
POL-RTS-011 | Promoting and Protecting Rights Policy | Policy | Core Audit Pack |
POL-RTS-012 | Regulated Restrictive Practices Policy | Policy | Core Audit Pack, Module 2A Behaviour Support Add-on |
POL-RTS-013 | Supported Decision-Making Policy | Policy | Core Audit Pack |
POL-SDA-001 | Enrolment of SDA Properties Policy | Policy | Module 5 and 5A SDA and SIL Add-on |
POL-SDA-002 | SDA Conflict of Interest Policy | Policy | Module 5 and 5A SDA and SIL Add-on |
POL-SDA-003 | Tenancy Management Policy | Policy | Module 5 and 5A SDA and SIL Add-on |
POL-SDA-004 | Tenancy Management Policy (Easy Read) | Policy | Module 5 and 5A SDA and SIL Add-on |
POL-SIL-001 | Supported Independent Living Policy | Policy | Module 5 and 5A SDA and SIL Add-on |
PRO-HR-001 | Casual Employee Choice Procedure | Procedure | HR and Workforce Pack |
PRO-HR-002 | Misconduct and Discipline Procedure | Procedure | HR and Workforce Pack |
PRO-OPS-001 | Overdue Account Procedure | Procedure | Core Audit Pack |
PRO-SIL-001 | Co-resident Compatibility and Safeguarding Procedure | Procedure | Module 5 and 5A SDA and SIL Add-on |
PRO-SIL-002 | Keys, Entry and Private Space Procedure | Procedure | Module 5 and 5A SDA and SIL Add-on |
REG-AUD-001 | Behaviour Support Plan Register | Register | Module 2A Behaviour Support Add-on |
REG-AUD-002 | Complaints Register | Register | Core Audit Pack |
REG-AUD-003 | Conflict of Interest Register | Register | Core Audit Pack |
REG-AUD-004 | Continuous Improvement Register | Register | Core Audit Pack |
REG-AUD-005 | Data Breach Register | Register | Core Audit Pack, Privacy and Data Pack |
REG-AUD-006 | Emergency Test Register | Register | Core Audit Pack |
REG-AUD-007 | Feedback and Compliments Register | Register | Core Audit Pack |
REG-AUD-008 | Incident Management Register | Register | Core Audit Pack |
REG-AUD-009 | Information Statement Delivery Register | Register | HR and Workforce Pack |
REG-AUD-010 | Maintenance Register | Register | Module 5 and 5A SDA and SIL Add-on |
REG-AUD-011 | Regulated Restrictive Practice Monthly Reporting Register | Register | Module 2A Behaviour Support Add-on |
REG-AUD-012 | Risk Assessed Role Register | Register | Core Audit Pack |
REG-AUD-013 | Risk Register | Register | Core Audit Pack |
REG-AUD-014 | SDA Conflict of Interest Register | Register | Module 5 and 5A SDA and SIL Add-on |
REG-AUD-015 | Subject to a Significant Risk Factor Register | Register | Core Audit Pack |
REG-AUD-016 | Training and Development Register | Register | HR and Workforce Pack |
REG-GOV-001 | Legislation Register | Register | Core Audit Pack |
REG-GOV-002 | Policy Register | Register | Core Audit Pack |
SCH-GOV-001 | Records Retention and Destruction Schedule | Schedule | Core Audit Pack, Privacy and Data Pack |
SCH-SA-STA-001 | Respite and STA Stay Schedule | Schedule | Core Audit Pack |
SCH-SDA-001 | Maintenance Schedule | Schedule | Module 5 and 5A SDA and SIL Add-on |
Questions
Your auditor checks two things: that you have policies and procedures for each NDIS Practice Standard in your registration, and that you follow them. The second part is shown through records: registers, forms, agreements and plans. The pack gives you both, with a policy register and an internal audit schedule to keep review dates on track.
Both. A certification audit assesses you against the Practice Standards modules in your registration, so the Core Audit Pack plus the add-ons for your modules is the match. A verification audit looks at risk management, complaints, incident management and human resources, and the Core and HR packs hold those policies and registers.
Bundles start at $490 + GST. The Core Audit Pack is $1,490 + GST, and the Complete Library, with all 214 documents and 12 months of updates, is $3,490 + GST. Every price includes filling in your organisation's details.
No. These are templates. Review each document against your own services, registration and state before your Board or Principal approves it.
The pack is national, with Queensland references by default. Every pack includes the State and Territory Guide, which lists each Queensland reference and what to swap it for in your state.
Yes. Policies, procedures and forms are Word documents and the registers are Word or Excel, so you can change anything.
Yes, with the Updates subscription, or for 12 months with the Complete Library. When the law changes or we add documents, your pack is re-made with your details and emailed to you.
No. The licence covers one organisation, the one named in your order. Each provider needs its own licence.
If we have made an error we fix it and re-deliver your pack at no cost. If the pack is not as described, we refund on request within 30 days. The Terms of Sale have the detail, and your rights under the Australian Consumer Law always apply.
No. The library is free with a 12-month Parkways subscription, loaded into your Documents Hub and kept current.
Read the licence and the Terms of Sale.