Pick your audit type, tick what you can show today, and the checker lists your gaps and the document that fills each one. The list comes from what the NDIS Commission says auditors look at and the standards in the Practice Standards Rules. It is a self-check for your own preparation and does not predict an audit result.
Check your evidence
Tick what you could show an auditor today. Nothing you tick leaves this page.
Your gaps, and the document in the Parkways pack that covers each one:
- A current risk register, with someone named as reviewing itREG-AUD-013: Risk Register
- A risk management policy your team actually followsPOL-GOV-009: Risk Management Policy
- One real incident you can trace from first report to closure, including any notice to the CommissionREG-AUD-008: Incident Management Register
- An incident policy with the reporting timeframes in itPOL-RTS-007: Incident Management and Reporting Policy
- A complaints register with real entries and outcomesREG-AUD-002: Complaints Register
- Participants know how to make a complaint, and you can show how you told themPOL-RTS-006: Feedback and Complaints Management Policy
- Worker screening clearances on every staff filePOL-HR-004: Worker Screening Recruitment Selection and Suitability Policy
- Qualifications and induction records on every staff fileFRM-HR-006: Staff File Checklist
- Training and supervision records that are up to dateREG-AUD-016: Training and Development Register
- Meeting minutes that show leaders monitoring risk and qualityPOL-GOV-004: Governance Policy
- An internal audit schedule you have worked throughAUD-AUD-001: Internal Audit Schedule - Core
- Service agreements that participants have had explained to themAGR-OPS-001: NDIS Services Agreement
- Support plans that match what workers actually deliverFRM-SP-001: Client Support Plan
- Emergency plans participants know aboutFRM-EMER-001: Client Emergency Plan
- Every participant told they are included in the audit, and any opt-outs documented and passed to the auditorFRM-PRIV-001: Privacy Consent Form
- Sites, facilities and equipment ready to be inspectedFRM-WHS-001: Work Health and Home Safety Risk Assessment Checklist
This is a self-check for your own preparation. It is not an audit result or legal advice.
Why the records matter more than the policy
Auditors look for evidence that your systems work. A policy on incident management is a starting point, and the auditor will still ask to follow a real incident through your records. Before the audit, pick one incident, one complaint and one staff file, and walk each one through as an auditor would.
What to ask your team this week
The Commission's fact sheet lists the kind of questions participants may hear, including how they raise a concern and what would happen in an emergency. Staff get asked how the system works day to day. Ask the same questions now, and fix what nobody can answer.
NDIS audit checklist: straight answers
Is this the official NDIS audit checklist?
No. The NDIS Commission's standards and your initial scope of audit set what you are assessed on. This list is our working summary to help you prepare.
Does the checker save my answers?
No. Nothing you tick leaves this page.
Will I pass my audit if I tick everything?
The checker cannot tell you that. Your auditor assesses you against your scope and tests how your systems work in practice.
Does the checklist cover Modules 1, 2A, 5 or 5A?
It covers what most audits share. If your registration includes a module, the auditor also assesses you against that module's standards.
Sources
Read from these editions on 5 November 2026. This guide explains the rules; it is not advice on one person's pay or one incident.
- NDIS Quality and Safeguards Commission, The quality audit process
- NDIS Quality and Safeguards Commission, Fact sheet: What will NDIS auditors ask you?
- National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018, Compilation No. 6 (1 July 2026)