A SupportAbility alternative with SCHADS pay and an eMAR built in.
Parkways is NDIS software built inside a registered provider. Rostering, invoicing and NDIS bulk claims sit on the same record as SCHADS pay, the eMAR, GPS clock-in and the compliance registers, so nothing is re-keyed between the roster, the pay run and the claim.
Is Parkways an alternative to SupportAbility?
Yes. Both roster NDIS supports, produce invoices and NDIS bulk payment requests, track budgets and run a staff mobile app. Parkways also works out SCHADS pay from the roster, runs an eMAR and GPS clock-in, and keeps 31 compliance registers current from source records.
SupportAbility facts checked on their website on 1 November 2026. See the side by side.
SCHADS pay worked out inside the platform
Each worker carries a SCHADS classification and pay point. Parkways applies weekend and public holiday penalties, overtime, minimum engagement, broken shift and sleepover rules to every rostered shift, compares its rates with the Fair Work Commission's pay database, and sends the approved pay run to Xero Payroll as draft payslips or produces an ABA bank file.
- Shift cost shown while you roster
- Pay findings are prompts a person approves
- Draft payslips to Xero Payroll, or an ABA file
A full eMAR on the worker's phone
Workers record every dose against the participant's current chart: given, refused, missed or held, each with its reason. PRN doses carry the reason, observations and how well it worked, a 24 hour tally catches a second dose of the same medicine, and doses recorded without signal sync when the connection returns.
- Regular and PRN medication with dose, route and times
- 24 hour tally across matching medicines
- Hard stop when no chart is set up
Compliance registers built from real records
An incident report, an uploaded certificate or a refused medication writes its own register entry across 31 registers. Incidents are classified against section 73Z of the NDIS Act with a 24 hour or five business day reportable countdown, and an expired credential warns on the roster without locking a worker out.
- 31 registers kept current from source records
- Reportable incident countdown
- Worker screening that warns, never blocks
Built and run inside a registered provider
Parcare Lifestyle, a registered NDIS provider in Logan, Queensland, runs its own rosters, pay and claims on Parkways every day. Features are used there on real SIL houses, ratio shifts and casual SCHADS staff before other providers see them, and pilot providers work with the same team.
- 1:1, ratio and SIL shifts on one calendar
- Every pilot provider runs the whole platform
- Database in Sydney, sub-processors published
Parkways and SupportAbility, side by side
Every SupportAbility cell comes from SupportAbility's own website, checked on 1 November 2026, and links the page it came from. "Not stated" means their site does not say either way. It does not mean they lack it.
| Feature | Parkways | SupportAbility |
|---|---|---|
| Rostering | ||
| SCHADS award interpretation | Not stated | |
| Payroll for support workers | Built in | Not stated |
| Invoices generated from service records | ||
| NDIS bulk claim file | ||
| eMAR medication administration | Not stated | |
| Participant budget tracking | ||
| Staff mobile app | iOS and Android | |
| Family and participant app | Not stated | |
| GPS clock-in | Not stated | |
| Incident management | Not stated | |
| Staff training library | 124 modules | Not stated |
| Xero integration | Not stated | |
| Data hosted in Australia | Database in Sydney | Not stated |
Which one fits
Parkways fits when
SupportAbility may fit when
SupportAbility alternative: straight answers
Where do the SupportAbility details on this page come from?
From SupportAbility's own website and app listing, read on 1 November 2026, and each cell links the page it came from. Where their site does not say either way, the table says Not stated. Check their current pages before you decide.
Can we bring our data across?
The Parkway team brings it across: participants, workers, documents and compliance records. You review everything before switching over, and your data stays exportable at all times.
Where is participant data stored?
Participant records are stored in Sydney (AWS ap-southeast-2), encrypted in transit (TLS) and at rest (AES-256). Some supporting services, such as AI drafting and video recordings, process data overseas. Each one and its region is listed on our sub-processors page.
How much does Parkways cost?
Pricing is set after the pilot. Pilot providers run the full platform now with the Parkway team beside them, and places are offered from the waitlist.
What Parkways does, job by job
Other comparisons
SupportAbility facts checked on their website on 1 November 2026. SupportAbility is a trademark of its owner; Parkways is not affiliated with it.
Built inside a registered NDIS provider
Parcare Lifestyle runs its rosters, pay and claims on Parkway every day. A limited number of other providers are piloting it now.