The rules your roster runs on, quoted and checked.
Price limits by support item, SCHADS sleepovers and broken shifts, and reportable incident timeframes. Each one quotes the clause it comes from and names the edition it was read from.
NDIS price guide 2026-27
The 2026-27 price limit for 299 support items, last year's limit and the change, searchable by item number. Read from the price guide Parkways caps every claim against.
SCHADS Award pay rates 2026-27 and pay calculator
From the first full pay period starting on or after 1 July 2026, a SCHADS social and community services employee at level 2 pay point 1, a common starting level for disability support workers, earns $36.22 an hour ($1,376.36 for a 38 hour week). Casuals get 25% on top, Saturdays are 150%, Sundays 200% and public holidays 250% of the ordinary rate, and the calculator below works out any shift.
SCHADS sleepover rules for disability support (clause 25.7)
Under clause 25.7 of the SCHADS Award a sleepover is a continuous 8 hour span at the client's premises. The worker gets a sleepover allowance of 4.9% of the standard rate for each night, and any work they are asked to do during the sleepover is paid at the overtime rate with a one hour minimum. Since the first full pay period starting on or after 1 June 2026, the work either side of a sleepover is one shift, which can be extended to 12 hours by agreement.
SCHADS broken shifts and minimum engagement for disability support
In disability services work a SCHADS broken shift can have one unpaid break, or two if the worker agrees. From 1 July 2026 the broken shift allowance is $21.81 a shift with one unpaid break and $28.87 with two, work beyond a 12 hour span is paid at double time, and casual and part-time workers are paid at least 2 hours for each period of work.
NDIS reportable incidents: what to report within 24 hours and 5 days
A registered NDIS provider must notify the NDIS Commission within 24 hours of becoming aware of a death, serious injury, abuse or neglect, unlawful sexual or physical contact or assault, or sexual misconduct involving a person with disability. An unauthorised restrictive practice must be notified within 5 business days, or within 24 hours if it harmed the person, and the 5 business day report adds the details the 24 hour notice did not have.
SCHADS increase tracker: 1 December 2026 and 1 October 2027
The Fair Work Commission's gender undervaluation review changes the SCHADS Award in two steps. Home care employees who provide disability care get an initial increase of up to 15% to their minimum award rate from the first full pay period starting on or after 1 December 2026. From the first full pay period starting on or after 1 October 2027, a new classification structure replaces Schedules B, C, E and F and the remaining increases apply.
NDIS 90 day claim rule: the last day to claim, from 1 December 2026
From 1 December 2026 a claim for an NDIS support must be made within 90 days, starting on the day the support is provided. Until then the limit is 2 years. Read on its face, the new limit applies on the day a claim is made, so supports delivered from 1 December 2024 to 2 September 2026 need to be claimed by 30 November 2026, and only an exceptional circumstances late claim is left after that.
Choosing NDIS software in 2026: a checklist, rule by rule
NDIS provider software is worth what it gets right on the rules that cost money when they go wrong: claims inside the new 90 day limit from 1 December 2026, prices inside the NDIS price limits in force since 24 September 2026, SCHADS pay on every shift, reportable incidents inside 24 hours, and worker screening that is current. Ask any vendor to show each one working on your own shifts, not a slide.
Self-managed NDIS claiming: 90 days from 1 December 2026, and what price limits apply
If you self-manage your NDIS funding, you are the one who makes the claim. From 1 December 2026 every claim has to be made within 90 days of the day the support was provided, down from 2 years. The NDIS price limits bind funding managed by the NDIA or a registered plan manager, so a self-managed participant can agree a different price with their own workers, but the plan budget does not grow to cover it.
NDIS audit guide: verification, certification, cost and timing
An NDIS audit is an independent assessment of your organisation against the NDIS Practice Standards by an approved quality auditor. Lower risk supports need a verification audit, which is a desktop review of documents. Higher risk supports need a certification audit, with a desktop stage and an onsite stage. There is no fee to register with the NDIS Commission, but you pay the auditor, and the Commission does not set that price.
NDIS audit checklist: check your evidence before the auditor does
Pick your audit type, tick what you can show today, and the checker lists your gaps and the document that fills each one. The list comes from what the NDIS Commission says auditors look at and the standards in the Practice Standards Rules. It is a self-check for your own preparation and does not predict an audit result.
Where to buy NDIS policies and procedures: prices and what to check
You can write them yourself, start from free templates, buy a one-off pack, join a membership or hire a consultant. On sellers' own sites in November 2026, one-off Core packs ran from about $650 to $1,350, and all-module packs from about $2,500 to $3,700. Match the pack to your initial scope of audit first, because buying documents does not meet the standards on its own.
Free NDIS service agreement template (Word), from a working provider
This is the Word template from the Parkways NDIS Audit Pack, written and used by a registered NDIS provider. It has 19 sections, from supports and prices to cancellations, plan reviews, complaints and ending the agreement, with your organisation's details marked in brackets. It is free when you join the Parkways pilot waitlist.
NDIS policies and procedures templates
The Parkways NDIS Audit Pack: policies, procedures, forms and registers written and used by a registered NDIS provider, organised by the NDIS Practice Standards modules and filled in with your details.
One roster for pay, claims and compliance
Parkways is NDIS software built inside a registered provider. A limited number of providers are piloting it now.