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Buyer's guide · NDIS providers

Where to buy NDIS policies and procedures, and what to check first

By Nicholas Dodemaide, founder of Parkways · Updated 5 November 2026

Short answer

You can write them yourself, start from free templates, buy a one-off pack, join a membership or hire a consultant. On sellers' own sites in November 2026, one-off Core packs ran from about $650 to $1,350, and all-module packs from about $2,500 to $3,700. Match the pack to your initial scope of audit first, because buying documents does not meet the standards on its own.

We sell one of these

Parkways sells the NDIS Audit Pack, so read this guide knowing that. The prices below are from other sellers' own websites on 4 and 5 November 2026. They can change, and some include GST while others do not. Our current prices are on the pack store.

Your options and what they cost

Each option suits a different provider, and the time you spend adapting documents is part of the cost.

  • Write them yourself: no purchase cost, and the most time. Suits you if you know the standards well
  • Free templates: no purchase cost, usually single documents, often behind an email form. Useful to learn the format, though you still have to build the full set
  • One-off Core pack: about $650 to $1,350. You own the files, with updates depending on the seller
  • One-off all-module pack: about $2,500 to $3,700. Suits you if you are registered for several modules
  • Membership: one all-access membership we checked starts at $1,979 a year. Updates are the appeal, so check what you keep if you stop paying
  • Consultant: the sellers we checked quote per job and do not publish a price. Suits you if you want someone else to write and implement them

What to check before you buy

Ask these of any seller, including us.

  • Does it match your audit type and modules? Supported independent living has been Module 5A since 1 July 2026, so an older SIL pack may be out of date
  • When was it last checked against the law, and can you see that date?
  • Does it include the forms and registers, or only the policies?
  • Are your details filled in, or do you have to edit every document yourself?
  • Are definitions and timeframes sourced, so you and your auditor can check them?
  • Who wrote it, and do they use it in a working service?
  • Can you edit it in Word and Excel?
  • How do updates work when the law changes, and what do they cost?
  • What does the licence allow, and what are the refund terms?

What a pack will not do

The Commission describes an audit as a test of what happens in practice. Your team has to know the documents and keep the records they call for, and your Board or Principal has to review them against your own services. A template is not legal advice.

where to buy NDIS policies and procedures: straight answers

How much do NDIS policies and procedures cost?

On sellers' own sites in November 2026, one-off Core packs ran from about $650 to $1,350 and all-module packs from about $2,500 to $3,700. Some of those prices include GST and some do not.

Are free NDIS policy templates good enough?

They can be a useful start. Check that they are current and cover every standard in your scope, and budget the time to build the matching forms and registers.

Do I need a consultant to write my NDIS policies?

No rule requires one. A consultant makes sense when you want someone else to do the writing and implementation.

Will buying a pack get me through my audit?

Documents alone will not. Your auditor assesses whether your systems work in practice, so the records you keep matter as much as the policies.

Sources

Read from these editions on 5 November 2026. This guide explains the rules; it is not advice on one person's pay or one incident.

First pilot testing is starting now

Parkways is built inside a registered NDIS provider: Parcare Lifestyle runs its rosters, pay and claims on it every day. Pilot places for other providers are limited and offered from the waitlist.