NDIS compliance registers kept current by the work itself.
Parkway keeps 31 registers up to date from the records your team already makes: worker screening and credentials, incidents, complaints, medications, restrictive practices and training. Each entry links back to the shift, note or person it came from, so an auditor can follow it.
Registers built from real records
An incident report, an uploaded first aid certificate or a refused medication writes its own register entry. Nobody retypes it into a spreadsheet the week before audit, and the entry keeps a link to the source record.
- 31 registers, from worker screening to restrictive practices
- Entries linked to the shift, note or document behind them
- Expiry reminders before a document lapses
Incidents with the clock running
Each incident is classified against the reportable incident categories in the NDIS Act (section 73Z). Reportable incidents start a countdown to the Commission deadline, 24 hours or five business days depending on the type, and the countdown board shows the hours left on each one.
- Reportable classification recorded with its basis
- 24 hour and five business day countdowns
- Escalation to the right person when time runs short
Worker screening without lockouts
NDIS Worker Screening, first aid, CPR, licences and other credentials are tracked with their expiry dates. A lapsed or expiring item raises a warning on the roster and in the register. It never blocks a login or a clock-in, because a participant should not go without support over a renewal date.
- Screening and credentials tracked with expiry
- Warnings on the roster, never hard blocks
- Training Hub with 124 modules that update the training register
Audit day looks like any other day
Every action, note, shift and invoice is linked, so an auditor's question has a trail behind it: who delivered the support, what was recorded, what was billed and what happened when something went wrong.
- Linked audit trail across shifts, notes and invoices
- Complaints and feedback routed to continuous improvement
- Policies managed in one place
NDIS compliance software: straight answers
Will Parkway make us NDIS compliant?
No software can do that for you. Parkway keeps the evidence the NDIS Practice Standards ask for current and linked, so your audit is about how you deliver support rather than about finding paperwork.
Which registers does Parkway keep?
31 of them, including incidents, workplace injuries, falls, medication, mealtime management, restrictive practices, significant risk factors, vulnerable participants, complaints and feedback, worker screening and training.
Does it handle reportable incidents?
Yes. Incidents are classified against section 73Z of the NDIS Act, reportable ones get a 24 hour or five business day countdown, and the record keeps when and how it was reported.
Does Parkway block workers whose checks have expired?
No. It warns on the roster and in the registers. The coordinator decides what to do, so a participant is never left without support because of an expiry date.
How much does Parkway cost?
Pricing is set after the pilot. Pilot providers run the full platform now with the Parkway team beside them, and places are offered from the waitlist.
Read how it works in the Parkways manual
Free tools for NDIS providers
The documents behind the registers
The same platform also runs
Checked against the live product on 16 October 2026.
Built inside a registered NDIS provider
Parcare Lifestyle runs its rosters, pay and claims on Parkway every day. A limited number of other providers are piloting it now.