A ShiftCare alternative where pay and billing read one roster.
Parkways is NDIS software built inside a registered provider. Shifts come from signed service agreements, SCHADS pay is worked out in the platform, and the invoice, the bulk claim file and the pay line all read the same roster. Every pilot provider runs the whole platform.
Is Parkways an alternative to ShiftCare?
Yes. Both roster NDIS shifts, run a worker app and produce NDIS invoices and bulk claim files. Parkways also works out SCHADS pay itself and sends draft payslips to Xero Payroll or an ABA file, and pilot providers run the whole platform without choosing a plan.
ShiftCare facts checked on their website on 16 October 2026. See the side by side.
SCHADS pay worked out inside the platform
Each worker carries a SCHADS classification and pay point. Parkways applies weekend and public holiday penalties, overtime, minimum engagement, broken shift and sleepover rules to every rostered shift, compares its rates with the Fair Work Commission's pay database, and sends the approved pay run to Xero Payroll as draft payslips or produces an ABA bank file.
- Shift cost shown while you roster
- Pay findings are prompts a person approves
- Draft payslips to Xero Payroll, or an ABA file
Every part on every pilot account
Pilot providers run the whole platform, with no plan tiers to choose between. That includes the eMAR, participant budget tracking, the Connect app for participants and families, the Coordinator app for support coordinators, 31 compliance registers and a Training Hub of 124 modules that updates the training register.
- Core, Workers, Coordinator and Connect apps
- Budgets tracked against what has been billed
- 124 training modules in the platform
Billing decided when you roster
The NDIS support item and price are stamped on the shift when it is rostered, so the invoice, the bulk claim file and the pay line all read one record. NDIA-managed lines go into a bulk payment request file, plan-managed and self-managed invoices go to the right payer, and a preflight catches duplicates and over-claims before anything is sent.
- Bulk payment request file for NDIA-managed lines
- Remittance advices matched to the invoices they pay
- Invoices and payments mirrored to Xero
Built and run inside a registered provider
Parcare Lifestyle, a registered NDIS provider in Logan, Queensland, runs its own rosters, pay and claims on Parkways every day. Features are used there on real SIL houses, ratio shifts and casual SCHADS staff before other providers see them, and pilot providers work with the same team.
- 1:1, ratio and SIL shifts on one calendar
- Every pilot provider runs the whole platform
- Database in Sydney, sub-processors published
Parkways and ShiftCare, side by side
Every ShiftCare cell comes from ShiftCare's own website, checked on 16 October 2026, and links the page it came from. "Not stated" means their site does not say either way. It does not mean they lack it.
| Feature | Parkways | ShiftCare |
|---|---|---|
| Rostering with calendar views | ||
| SCHADS award interpretation | Premium plan | |
| Payroll for support workers | Built in | Via PayCat or Employment Hero |
| Invoices generated from shifts | Professional plan and up | |
| NDIS bulk claim file | Professional plan and up | |
| eMAR medication administration | Premium plan | |
| Participant budget tracking | Premium plan | |
| Support coordinator app | Not stated | |
| Family and participant app | Premium plan | |
| GPS clock-in | ||
| Incident management | Advanced features on Premium | |
| Staff training library | 124 modules | Paid add-on |
| Xero integration | ||
| Data hosted in Australia | Database in Sydney |
Which one fits
Parkways fits when
ShiftCare may fit when
ShiftCare alternative: straight answers
Where do the ShiftCare details on this page come from?
From ShiftCare's own website, read on 16 October 2026, and each cell links the page it came from. Where their site does not say either way, the table says Not stated. Check their current pages before you decide.
Can we bring our data across?
The Parkway team brings it across: participants, workers, documents and compliance records. You review everything before switching over, and your data stays exportable at all times.
Where is participant data stored?
Participant records are stored in Sydney (AWS ap-southeast-2), encrypted in transit (TLS) and at rest (AES-256). Some supporting services, such as AI drafting and video recordings, process data overseas. Each one and its region is listed on our sub-processors page.
How much does Parkways cost?
Pricing is set after the pilot. Pilot providers run the full platform now with the Parkway team beside them, and places are offered from the waitlist.
What Parkways does, job by job
Other comparisons
ShiftCare facts checked on their website on 16 October 2026. ShiftCare is a trademark of its owner; Parkways is not affiliated with it.
Built inside a registered NDIS provider
Parcare Lifestyle runs its rosters, pay and claims on Parkway every day. A limited number of other providers are piloting it now.