Core Audit Pack · 91 documents · $1,490 + GST

NDIS Core module policies, registers and service agreement

Governance, rights, safeguarding, operations, the core forms and every register an auditor asks for.

In short

The Core Audit Pack holds the 91 documents a registered NDIS provider needs for the Core module of the NDIS Practice Standards: governance and risk management, participant rights and safeguarding, incident management and complaints, the NDIS services agreement, the core forms and the registers an auditor asks to see. It costs $1,490 + GST, with your organisation's details filled in.

Who it is for

For every registered NDIS provider. The Core module applies in every certification audit, and the incident management, complaints and risk records in this pack are among those a verification audit checks.

Updated 4 November 2026. Sources: NDIS Practice Standards (NDIS Commission); National Disability Insurance Scheme Act 2013.

Every document in the Core Audit Pack

91 documents from 5 folders, plus the Start Here folder. Your organisation's details are filled in before you download.

Showing 91 of 91 documents

Code	Title	Type
`AGR-OPS-001`	NDIS Services Agreement	Agreement
`AUD-AUD-001`	Internal Audit Schedule - Core	Audit tool
`DOA-GOV-001`	Delegation of Authority	Delegation of authority
`FRM-ADV-001`	Advocacy or Support Person Request Form	Form
`FRM-AUD-001`	Service Agreement Template Review Record	Form
`FRM-CASH-001`	Client Cash Reconciliation	Form
`FRM-CHG-001`	Change to Supports Agreement	Form
`FRM-CIB-001`	Client Information Booklet	Form
`FRM-CIB-ER-001`	Client Information Booklet Easy Read	Form
`FRM-EMER-001`	Client Emergency Plan	Form
`FRM-EXIT-001`	Exit and Transition Form	Form
`FRM-FB-001`	Feedback and Complaints Form	Form
`FRM-GEN-012`	Data Breach Assessment and Notification Record	Form
`FRM-GEN-017`	Family and Representative Privacy Collection Notice	Form
`FRM-GEN-018`	Funding Change and Plan Review Notice	Form
`FRM-GEN-022`	Job Applicant Privacy Collection Notice	Form
`FRM-GEN-025`	NDIS Reportable Incident Form 5-Day Notification	Form
`FRM-GEN-028`	Services and Supports Schedule	Form
`FRM-GEN-039`	Website and Enquiry Privacy Collection Notice	Form
`FRM-INC-001`	Incident Report Form	Form
`FRM-IND-001`	Client Induction Checklist	Form
`FRM-INT-001`	Client Intake Form	Form
`FRM-MEAL-001`	Meal Management Plan	Form
`FRM-MED-001`	Administering Medication Checklist and Medication Chart	Form
`FRM-MED-002`	Services Medication and Participant Details	Form
`FRM-MON-001`	Money and Property Consent Form	Form
`FRM-PRIV-001`	Privacy Consent Form	Form
`FRM-RSK-001`	Risk Assessment Form	Form
`FRM-RSK-002`	Risk Taking Form	Form
`FRM-SP-001`	Client Support Plan	Form
`FRM-SRV-001`	Client Survey	Form
`FRM-WHS-001`	Work Health and Home Safety Risk Assessment Checklist	Form
`FRM-WST-001`	Waste Management Report	Form
`FRM-WST-002`	Emergency Waste Management Plan	Form
`GDE-RTS-001`	Feedback and Complaints Assessment, Investigation and Resolution Considerations	Guide
`GDE-RTS-002`	Feedback and Complaints Criteria for Complaint Manager or Incident Manager	Guide
`GDE-RTS-003`	Feedback and Complaints Procedural Fairness Considerations	Guide
`GDE-RTS-004`	Feedback and Complaints Summary	Guide
`PLN-GOV-001`	Business Continuity Plan	Plan
`PLN-GOV-002`	Data Breach Response Plan	Plan
`POL-GOV-001`	Conflict of Interest Policy	Policy
`POL-GOV-002`	Continuity of Supports Policy	Policy
`POL-GOV-003`	Emergency and Disaster Preparedness Policy	Policy
`POL-GOV-004`	Governance Policy	Policy
`POL-GOV-005`	Information Management Policy	Policy
`POL-GOV-006`	Information Security and Access Control Policy	Policy
`POL-GOV-007`	Landlord and Provider Conflict of Interest Policy	Policy
`POL-GOV-008`	Quality Management and Continuous Improvement Policy	Policy
`POL-GOV-009`	Risk Management Policy	Policy
`POL-GOV-010`	Whistleblower and Public Interest Disclosure Policy	Policy
`POL-GOV-011`	Workplace Monitoring and ICT Acceptable Use Policy	Policy
`POL-OPS-001`	Assistive Technology Policy	Policy
`POL-OPS-002`	Client Money and Property Policy	Policy
`POL-OPS-003`	COVID-19 Pandemic Management Policy	Policy
`POL-OPS-004`	Infection Control Policy	Policy
`POL-OPS-005`	Management of Medication Policy	Policy
`POL-OPS-006`	Manual Handling Policy	Policy
`POL-OPS-007`	Mealtime Management Policy	Policy
`POL-OPS-008`	Provision of Supports Policy	Policy
`POL-OPS-009`	Service Access Intake and Eligibility Policy	Policy
`POL-OPS-010`	Transport and Vehicle Safety Policy	Policy
`POL-OPS-011`	Waste Management Policy	Policy
`POL-OPS-012`	Work Health and Safety Policy	Policy
`POL-RTS-001`	Child Safe and Safeguarding Children and Young People Policy	Policy
`POL-RTS-002`	Choice Advocacy and Control Policy	Policy
`POL-RTS-003`	Consent and Supported Decision Making Policy	Policy
`POL-RTS-004`	Cultural Safety Policy	Policy
`POL-RTS-005`	Diversity Policy	Policy
`POL-RTS-006`	Feedback and Complaints Management Policy	Policy
`POL-RTS-007`	Incident Management and Reporting Policy	Policy
`POL-RTS-008`	Open Disclosure Policy	Policy
`POL-RTS-009`	Preventing and Responding to Violence Abuse Neglect Exploitation and Discrimination Policy	Policy
`POL-RTS-010`	Privacy and Dignity Policy	Policy
`POL-RTS-011`	Promoting and Protecting Rights Policy	Policy
`POL-RTS-012`	Regulated Restrictive Practices Policy	Policy
`POL-RTS-013`	Supported Decision-Making Policy	Policy
`PRO-OPS-001`	Overdue Account Procedure	Procedure
`REG-AUD-002`	Complaints Register	Register
`REG-AUD-003`	Conflict of Interest Register	Register
`REG-AUD-004`	Continuous Improvement Register	Register
`REG-AUD-005`	Data Breach Register	Register
`REG-AUD-006`	Emergency Test Register	Register
`REG-AUD-007`	Feedback and Compliments Register	Register
`REG-AUD-008`	Incident Management Register	Register
`REG-AUD-012`	Risk Assessed Role Register	Register
`REG-AUD-013`	Risk Register	Register
`REG-AUD-015`	Subject to a Significant Risk Factor Register	Register
`REG-GOV-001`	Legislation Register	Register
`REG-GOV-002`	Policy Register	Register
`SCH-GOV-001`	Records Retention and Destruction Schedule	Schedule
`SCH-SA-STA-001`	Respite and STA Stay Schedule	Schedule

Sample pages

Filled in for a sample provider. Yours arrive with your own details.

Questions about the Core Audit Pack

What does an NDIS auditor ask to see?

An auditor checks that your policies match the Practice Standards in your registration, then samples your records to see that you follow them. The registers in this pack (incidents, complaints, risk, conflicts of interest, continuous improvement and more) are those records, ready to fill in.

Is an NDIS service agreement template included?

Yes. The NDIS services agreement is in the Core Audit Pack, with your schedule of supports and the cancellation terms you choose.

In short

Who it is for

Every document in the Core Audit Pack

Sample pages

Incident Management and Reporting Policy

Show Cause Letter

Data Breach Response Plan

NDIS Services Agreement

Questions about the Core Audit Pack