Medication and the eMAR

Set up the chart first

Each participant who needs medication support gets a medication chart (regular and PRN medications, doses, times, prescriber). Workers can only record against a configured chart.

Fix a dose from the office

Admins, coordinators and nurses can correct the chart after the fact. Nothing is overwritten: your name, the time and what you wrote stay on the record.

1. 1A dose already on the chart: open it on the Medication Chart or the Medication Log and amend it, or remove it from the chart with a reason.
2. 2A dose nobody recorded: open the Medication Chart and choose Add a dose. Pick the medication, the outcome, when it happened and who gave it, then say what happened. It goes on the chart marked as a late entry and takes it out of the medication count, unless a physical count taken after the dose already covers it.
3. 3A medication that is not on the chart: choose Not on the chart? in Add a dose, then finish its schedule in the participant's Medications tab.
4. 4A count that is wrong: choose Correct count beside the medication on the Medications tab, enter what is in the box and say why.
5. 5Doses the system closed as missed: open Doses to check in Parkway Core and answer Was given or Actually missed.

What workers record on shift

1. 1Administration: each due medication with the administration code, co-signed where required.
2. 2Refusals and missed doses: reason code, details, action taken and who was notified. Repeated refusals trigger escalation to the prescriber.
3. 3PRN: reason, pre and post observations with pain scales, effectiveness and timing.
4. 4Carer-administered doses: witnessed and logged with the carer's details.

Remember

A missed or wrong medication is recorded internally and managed clinically. On its own it is not an NDIS reportable incident; it only becomes one if the outcome itself reaches a reportable category such as serious injury. See Reporting an incident.