All guides

Finance: quote to agreement to roster · Admins & coordinators

Service agreements and signing

From generated draft to fully executed: review, send for signing, track signatures.

  1. 1Open the agreement under Finance, then Service Agreements (or from the converted quote).
  2. 2Review line items, cancellation terms, public holiday and STA settings, and the plan manager and support coordinator contacts.
  3. 3Send for internal review, then Send for signing. Each signatory (participant or representative, provider, plan manager, support coordinator, witness as configured) signs via their own secure link.
  4. 4Progress is tracked per signature. When everyone has signed, the agreement becomes fully executed and the signed PDF is stored on the record.

Fully executed agreements with a signed PDF automatically appear in the participant's family portal under Documents.