- 1Open the app: today's shifts are on the home screen with participant context (needs, plans the office shared, equipment and safety notes).
- 2Clock in when you arrive. Location is captured for evidence of service delivery.
- 3On shift: complete required checklists and forms, record medications in the eMAR if configured, message the office if something comes up.
- 4Incidents: report immediately from the app (see Reporting an incident).
- 5Clock out, then complete your shift note before you forget the detail. Voice-to-note is available, and the AI assistant tidies structure without inventing content.
Offline-friendly: if reception drops out, your records queue on the phone and sync when you are back online.