Everything you need on day one with the Parkways Worker app.
Get in
1Install Parkways Worker from the App Store (or add the web app to your home screen), then log in with the email and password the office set up.
2Turn on notifications: shift offers and changes arrive there.
Your day
1Home shows today's shifts. Tap a shift for participant context: needs, plans shared with you, equipment, safety notes.
2Shift offers: when the office invites you to an open shift you get a notification, first to accept wins it.
3Clock in on arrival, clock out when done. Forgot? Tell the office the same day.
4Complete the on-shift forms and checklists the shift asks for, including medications if the participant has a chart.
5Write your shift note before you leave the driveway. Voice-to-note plus AI tidy makes this fast.
When something goes wrong
1Report incidents from the app immediately, while you are still there if safe to do so.
2The app walks you through whether it is NDIS reportable. If it is, you will see the Director's number: call it, the Commission clock is already running.
3Not sure? Report it anyway as a standard incident and message the office.
Also in your app
1Messages: channels with the office and your teams.
2Policies: the policy library, searchable, always current.
3Handover: structured handover notes between shifts.
4Your documents: see what compliance items the office is tracking for you and what is expiring.